StarStarStarStarStar3.4/5

Tide Washing Machine Cleaner

Designed to care for your machine.

smartlabelto read about the ingredients and more,click here.

Tide Washing Machine Cleaner

  • Washing machine cleaner for superior odour and residue removal*

  • Penetrates and lifts away residues from the surface of the washer

  • Freshens washer, leaving behind a crisp, clean scent

  • Works with front and top-loading washers (HE and standard)

Overview

Tide Washing Machine Cleaner is designed to care for your machine by removing soil, mineral, and detergent residue that may accumulate in the washer over time.

The oxygenated formula and specially designed surface-active ingredients dissolve odor-causing deposits, getting at the source of your smelly washer problem instead of just masking it. This powerful cleaner also prevents the build-up of malodour, which can be transferred to your laundry, and leaves behind a fresh scent and a clean washer.

Dosage

Tide Washing Machine Cleaner cleans in 3 ways: 1. Fights odors at the source. 2. Lifts residues from inner washer surfaces. 3. Leaves a fresh scent.

Remove clothing or other items before using Tide Washing Machine Cleaner.

For maintenance:

Use Tide Washing Machine Cleaner once a month to clean & freshen your washing machine.

   

Safety

Tide safety tips: After each use, completely close the container, and immediately store the container out of reach of children in an appropriate location.

Overall Review

StarStarStarStarStar3.4/5
Value1.9/5
Quality1.9/5
Pros
None!
Cons
None!
fills machine with foam
StarStarStarStarStar1/5
Value2/5
Quality1/5

Used this product in our front load washer, after using competitors product previously. The machine filled with foam so full it pushed out the fabric softener dispenser and even came out of the top cover. Foam all over the floor and under the washer. Sent a note to Tide and they said it wasn't P

05/29/2021
Anne
StarStarStarStarStar5/5
Value5/5
Quality5/5

Worked great! I did not find smell overwhelming nor offensive. Will definitely use as part of regular cleaning routine.

05/15/2021
TIDE Washing Machine Cleaner
StarStarStarStarStar1/5
Value1/5
Quality1/5

Why are you having your consumers phone YOUR manufacturer? Isn't that your job for quality control? Isn't your job to respond and hopefully resolve the issues?

05/13/2021
The Tide Team
We're sorry for the confusion. We don't make the Tide Washing Machine Cleaner. It is a licensed product made by our friends at Nehemiah Manufacturing Company. A licensed product is one where we've agreed to let another company market a product with the Tide name. You can reach out to them at info@nehemiahmfg.com or by calling 800-828-4929
05/15/2021
Too many suds
StarStarStarStarStar1/5

I have used this product for over a year and haven’t had any issues until today. It filled my front load washing machine with suds which has never happened before. It’s almost like the packet was filled with regular soap detergent instead of the washing machine cleaner. It also smelt different than the washing machine cleaner. It took a long time to get the suds out of the machine.

05/04/2021
The Tide Team
Hi Julie. The Tide Washing Machine Cleaner is made by our friends at Nehemiah Manufacturing. You can contact them at info@nehemiahmfg.com or call them at 1-800-828-4929. We know they'll be happy to help you.
05/08/2021
Suds overflow
StarStarStarStarStar1/5
Value1/5
Quality1/5

I thought I’d try this, seeing that I only use Tide detergent. I am not at all impressed. I checked my machine mid cycle to find suds all over the floor and coming out of my dispenser drawer. I hope the suds isn’t going to ruin the motherboard circuit in my machine ! I will definitely will not be purchasing this again.

04/15/2021
The Tide Team
Our team has done lots of testing to make sure our Washing Machine Cleaner is safe to use, so this certainly isn't what we expect, Fillie! We'd like to learn more about this to see how we can help, if you'll give our manufacturer a call at: 1-800-828-4929 when you have a moment! - The Tide Team
04/19/2021
Caused my washer to flood my laundry room!
StarStarStarStarStar1/5
Value1/5
Quality1/5

I used this brand as I couldn't find any of the brand recommended by my washer manufacturer. I made a terrible mistake! I returned to the laundry room mid cleaning cycle and the entire room was filled with suds. This product filled my entire front load washer full of bubbles to the point that it was leaking out from the closed door, and up through the soap dispenser tray. I even saw some water and bubbles coming from under the washer. It was like a scene from a sitcom, except it wasn't at all funny to have to clean it up. The package says it is for HE front load washers, but I do not recommend anyone else try this.

01/15/2021
The Tide Team
We're sorry to hear that you had this experience. We want you to receive the best help with this, so please give Nehemiah Manufacturing a call at 1-800-828-4929 when you have a moment. They're the manufacturer of this licensed product, and are the best equipped to assist you with this. They'd like to look into this further for you.
01/15/2021
Terrible chemical smell
StarStarStarStarStar1/5
Value1/5
Quality1/5

I dont know and i cant believe such a name brand name company make this product, guys whats wrong with your quality control people??? I used this to clean my LG washing machine and i have to leave the house for atleast few hours due To chemical smell, it cleans the machine however the smell is unbearable and definifely very strong. Now i am scare to wash my babys clothing and worrying about this chemical smell. I feel like throw up and nousea. Took an advil to feel better. But basement is smell so badly where my laundry located. do not buy this. I followed all instructions on label but still smells horrible.

12/05/2020
The Tide Team
We're sorry to hear you had this experience, and we certainly hope you are feeling better now. Our friends at Nehemiah Manufacturing would like to hear more about your experience, and do what they can to help. When you have the opportunity, give them a call at 1-800-828-4929, so they can look into this further for you.
12/08/2020
Worst Mistake 0 stars if I could
StarStarStarStarStar1/5
Value1/5
Quality1/5

My machine did not smell bad at all but wanted to run a cleaner through it to break down any hidden grime etc. I have used tide for years and assumed that this product would clean and leave a nice mild tide smell behind. Wrong! I opened my machine door after using this cleaner and took a sniff and almost passed out. It is so strong and chemical smelling that I genuinely fear what kind of fumes I am inhaling because I am trapped in my apartment with this horrible thing! I have run clean cycles, sanitary cycles, steam cycles, regular laundry, vinegar and baking soda just to try and get the smell to go down. I am now stuck with my bathroom and kitchen fans on all day and night to suck the air out of my condo. I have a hepa filter running 24/7 and have had to relocate my pet birds until I can figure out how to undo this damage. Never ever use this in your machine unless it is in your garage or a separate house far away from where you live. It has been weeks and the smell has not gone anywhere. I wish I had read a review before buying this but I picked it up in a grocery store and assumed it would have the same level of quality that regular tide detergent has. I am worried that my washer is ruined now. The smell will not die!

12/01/2020
The Tide Team
We're sorry to hear you've had this experience, Steph, as we never want you to feel uncomfortable with the scent. Our friends at Nehemiah Manufacturing would like to look into this further. When you have the chance, give them a call at 1-800-828-4929, and they'd be more than happy to do what they can to help.
12/01/2020
SMELLS TOO STRONG
StarStarStarStarStar1/5
Value1/5
Quality1/5

It does not disclose on the package how STRONG the Tide scent is!!!! I thought it was just a machine cleaner & was not expecting it to have a fragrance. I’m extremely sensitive to scents and this made my throat itch! Now I have two more packages I can’t use. Wish I could get my money back!!!

10/15/2020
The Tide Team
Your health and safety is our priority, and we hope you’re feeling better! All of our products are thoroughly evaluated to be safe, and we hate to hear that. We’d like to learn more and see what we can do to help. Give our team a call at 1-800-828-4929.
10/15/2020
Horrid!
StarStarStarStarStar1/5
Value1/5
Quality1/5

The horrific stench filled the house and I've been running empty loads with detergent through it, trying to get it minimized. I'm pretty sure this is what toxic waste smells like. I've got fans blowing it out the windows, although I am worried what it will do to the birds in the neighbourhood. This is disgusting. I'm afraid to put my laundry into the machine. The remaining packages will go to recycling and let them deal with the contents. The first test load will be with an old towel just in case it ruins it with stench and goodness knows what? I'm afraid to even put my hands in, what the heck does this do to a person's skin let alone the environment after it washes away????

10/04/2020
The Tide Team
We always want you to receive our products in the best possible condition, Hilary. The Tide Washing Machine Cleaner is made by our friends at Nehemiah Manufacturing and they’d be happy to help you! Give them a call at 1-800-828-4929.
10/06/2020
Clean maybe, perfume stink, yes
StarStarStarStarStar1/5
Value1/5
Quality1/5

I can't comment as to the ability to clean, but it will infuse your washer with a disgusting strong perfume scent. I had to use another cleaner to de-scent it before I would let it touch my clothes.

09/05/2020
Gross and Spooky
StarStarStarStarStar1/5
Value1/5
Quality1/5

This product is not good. It just coats the machine with perfume. Terrible.

07/16/2020
Great product & so simple to use.
StarStarStarStarStar5/5
Value5/5
Quality5/5

I was expecting to be hit by a strong cleaning odour when I opened the door. Only a very faint smell & that was before I ran the extra rinse cycle as instructed.

11/15/2019
Ok product, strong smell
StarStarStarStarStar3/5
Value4/5
Quality4/5

made the tub look pretty clean and left a strong scent, after cleaning the washer, i did some loads and noticed the clothes smelled more like the cleaner instead of my detergent is that normal or bad?

07/07/2019
The Tide Team
We're glad you reached out to us. We recommend doing an extra rinse with your washing machine empty, to help remove the lingering smell. If you have any other questions, get in touch with us at (800) 879-8433 and we'd be happy to chat more.
08/31/2019
Smell lingers and lingers
StarStarStarStarStar1/5
Value1/5
Quality1/5

Probably does a decent job of cleaning the machine, but the smell of the product lingers for days.

10/22/2018
The Tide Team
Our Washing Machine Cleaner is designed to take on the tough job of freshening the washing machine drum, and it’s possible this process can create an intense fragrance smaller spaces. Rest assured this product has passed all of our extensive safety testing. To help remove the smell faster, we recommend opening a window, or using a fan. Please feel free to call us at (800) 879-8433 if you have any questions or concerns.<!--[if ReviewResponse]><![endif]-->
10/23/2018
surprsingly amazing !
StarStarStarStarStar5/5

surprisingly amazing ! Yes, I really mean it . it's so easy to follow instructions and it did the job !! It's great not having to try to scrub the washer out by hand, not going to lie, I normally use baking soda with vinegar, and I have to close the door for a good half of day or whole day to get rid of the strong vinegar smell. it works wonders leaving our washing machine not only clean but smelling so good, even my son noticed it on our first try.

07/24/2018
This reviewer received incentives from the product manufacturer.
Washing machine cleaner very strong scent.
StarStarStarStarStar3/5

Tide Washing Machine Cleaner can be used on top loading and front loading machines to remove odour and residue on your machine. The box contains 3 separate samples. I have a front loading washing machine that can get smelly and dirty quickly. When I used the product, it took away any gross odour and left behind a nicer scent. However the fragrance was too strong. It did leave it shinier than before. I don't think it's worth the price for 3 uses.

07/23/2018
This reviewer received incentives from the product manufacturer.
Great for heavy duty refreshing
StarStarStarStarStar4/5

This product was used on a workplace washing machine that regularly sees coveralls soaked with grease and jet fuel. The Tide Washing machine cleaner packet helped to rinse away the film that had built up and eliminated all the grease and fuel odors that had built up. Would have no hesitations now about washing uniforms in this very same washing machine

07/18/2018
This reviewer received incentives from the product manufacturer.
Really works!
StarStarStarStarStar5/5

Before using this I never really knew the Benitez's of using a washing machine cleaner. I just figured that the detergent would keep my machine clean. I started to notice a musty smell in my washing machine so I was very happy to try this product out. After just one use I already noticed a difference. The smell is a lot less noticeable and I'm hoping with continued use of this product it will just keep getting better. I did notice that it had more of a chemical smell to it so I would love to see that improved. Maybe a little lemon scent.

07/14/2018
This reviewer received incentives from the product manufacturer.
I will buy again.
StarStarStarStarStar4/5

I live in a rental home and often, like my home, rentals come with a washer and dryer. I pride myself on keeping my space clean. I often worry about using a washer which many others have used. I like the idea of thos product. I'm not sure pf the exact results. But ir gives me peace of mind. I probably will repurchase.

07/12/2018
This reviewer received incentives from the product manufacturer.
Expensive but worth it!
StarStarStarStarStar4/5

One of my biggest pet peeves is going to wash your clothes in something that isn't clean- it just doesnt make sense! This Tide Washing Machine cleaner is pricy but a must have on everyones cleaning list. Its very easy to use, and requires no work to yield great results. It wont remove dirt/grime from around the edge of the washer but the inside (and important parts) will be shiny and clean. I love that this product doesnt have to be used all the time- only when needed. Think of how often we clean our beds, floors, bathrooms etc. Now imagine if you've never cleaned your washing machine? Time to grab some Tide Washing Machine cleaner and fix that!

07/10/2018
This reviewer received incentives from the product manufacturer.
Squeaky clean
StarStarStarStarStar4/5

I really liked the Tide Washing Machine cleaner. The package was easy to open and really didn't smell like anything. I found that it neutralized the funky front loader smells and took grime out of the drum seal areas. Only drawback I found was the price. It was a bit hefty for a 3 pack, costing more than regular detergent. As long as you don't do that often, it's doable.

07/10/2018
This reviewer received incentives from the product manufacturer.
Dissapointed
StarStarStarStarStar2/5

I had great expectations of the Tide washing machine cleaner. It for sure makes the tub smell nicer but does not seem to get the grime out of the eashing machine tub out. For example the plastic ring is not coming out as clean as it does with the competitors's product. So for that reason I am not giving a 5 star review.

07/07/2018
This reviewer received incentives from the product manufacturer.
Tide washing machine cleaner
StarStarStarStarStar5/5

I just cleaned my top loading washing machine with Tide washing machine cleaner. It smelled so good while it was cleaning. It smelled like original Tide. My washer also smelled great after the cleaning. I think my clothes come out looking and smelling better since I cleaned it. I would recommend this to everyone.

07/06/2018
This reviewer received incentives from the product manufacturer.
Did remove odor but not residue
StarStarStarStarStar4/5

I have used this product before but I wanted to try it out again as the packaging says that it's a super odor and residue remover. I have front load washer HE grade and this product is made for HE washing machines front and top load. After using it I would sum it up this way; Pros; 1- it does remove odor. 2- gave shine to the washer drum Cons; 1- looked bit pricey to me after seeing the result 2- did not do good job in removing residue I would recommend it if u want a odor free shiny drum.

07/03/2018
This reviewer received incentives from the product manufacturer.
For a Cleaner and Fresher Smelling Washing Machine
StarStarStarStarStar4/5

I was unaware of the existence of a product like Tide Washing Machine Cleaner. To maintain its cleanliness, my dishwasher gets a deep-clean every now and then. Until I used Tide Washing Machine Cleaner, my washing machine has never received this sort of treatment - and that equates to over a decade! Tide Washing Machine Cleaner is simple to use: set the washing machine to hot water wash mode, pour in a pouch of the cleaner, and you're done. My washing machine is now happier, as since being 'bathed' for the very first time, it is now cleaner and fresher smelling. It will continue to receive its regular 'luxury' cleaning from this point on. Tide Washing Machine Cleaner is great for those who take pride in maintaining their major household appliances, such as their washing machines, in this case. I recommend this product for those who wish to maintain a higher standard of cleanliness for their washing machines.

07/01/2018
This reviewer received incentives from the product manufacturer.
Really like this product!
StarStarStarStarStar5/5

I have the opportunity to try Tide washing machine cleaner. This product was really easy to use, just cut the top off and pour the whole package into your washing machine! We've had problems in the past with odours in our machine, so I was excited to see if this would help with the problem. It did leave it smelling fresh. Will be interested to see how long that lasts. I'm not sure if I would use it as frequently as suggested on the box (i.e., every month). But the price was very reasonable.

07/01/2018
This reviewer received incentives from the product manufacturer.
My Machine Looks New Again!
StarStarStarStarStar5/5

Prior to use I was sceptical that this would make a difference. I put the Tide Washing Machine Cleaner in my machine. Turned it on with a regular setting & hot water. I cannot believe how clean the inside of my machine looks. The drum of my machine looks brand new. I did notice that there are still some dark spots/residue in the rubber at the front but my machine smells much cleaner. I plan to use again in 1 week as suggested on the box. I will be buying this again!

07/01/2018
This reviewer received incentives from the product manufacturer.
Odours be gone
StarStarStarStarStar4/5

This is good if you have a foul odour in your washer from buildup. It is designed to remove soil, mineral and detergent residue that builds up in your washer over time. It is designed to dissolve deposits that may be causing odors and get to the source. It is easy to use, you just dump the package of powder into the tub and put the machine on a normal cycle. My washer had a very slight fragrance to it but mostly just smelled clean. I would probably use again if odour started to build up and cause a smell in my machine.

07/01/2018
This reviewer received incentives from the product manufacturer.
Washing Machine Cleaner
StarStarStarStarStar3/5

I received a sample of Tide Washing Machine Cleaner about 6 months ago and have been hooked ever since. I am a Tide loyalist and trust this brand. I used it on my front load washer to remove the mildue smell. After running it I was surprised that the rubber seals seamed to be clean and free of mildue spots. My front load washer broke down a few months ago and now I have a top load machine. I am looking forward to using this in my top load and hope it keeps it clean for a very long time. Preventative maintenance I say.

07/01/2018
This reviewer received incentives from the product manufacturer.
Cleans the washing machine well and removes odour
StarStarStarStarStar4/5

Tide Washing Machine Cleaner does its job in cleaning the washing machine and maintaining it clean after use. I was skeptical of the product, but to my surprise it did the trick in removing the smell from HE washing machine. I will be buying this again in the future to clean my washing machine. It also does not damage the machine as it is designed for it. I highly recommend this product.

07/01/2018
This reviewer received incentives from the product manufacturer.
Tide Washing Machine Clean Fresh Smell
StarStarStarStarStar5/5

Tide Washing Machine Cleaner works great. We moved into a new home and there was a strong detergent fragrance in the washing machine from the previous owner. I used this washing machine cleaner and not only did it clean the washing machine but it also got rid of the fragrance. I would recommend this product.

06/30/2018
This reviewer received incentives from the product manufacturer.
Tide washing machine cleaner ! Good job
StarStarStarStarStar5/5

I tryed the Tide cleaning machine and the result is Wow ! Tide penetrates into your machine to break up dirt and residues.Specially formulated to dissolve slowly throughout the entire hot wash cycle. Designed to clean inside all machines. Very easy to use . Yes I recommend this product if you keep your washing machine long time!

06/30/2018
This reviewer received incentives from the product manufacturer.
Easy peasy
StarStarStarStarStar4/5

As a mom who is constantly washing cloth diapers this product is wonderful! Just add a package to the largest hottest cycle and you are done. The washing machine is being cleaned and the musty smell that can happen is disappearing. And you only need to do it once a month! Such a great product and so simple to use.

06/30/2018
This reviewer received incentives from the product manufacturer.
OMG what an awful smell!
StarStarStarStarStar2/5

Sorry Tide! I don't think that I have come across a Tide product that I did not like until this wash machine cleaner. Up to this point in my life, I have never felt the need to clean my wash machine with any thing other than vinegar, but as it was made by Tide I thought I would give this a try The product itself is easy enough to use, just dump it in the drum and run a cycle on hot. After the cycle had ended I opened the wash machine to this awful smell. It smelled just like that toilet bowl cleaner that I hated. It was so bad! I ran a load of towels through after the cleaner and the towels stink as well. I have washed the towels 3 times now using lots of detergent and vinegar and the smell is almost gone! Would not recommend this or ever buy it again!

06/30/2018
This reviewer received incentives from the product manufacturer.
Clean and sparkly!
StarStarStarStarStar5/5

We have a high efficiency washing machine... even though I leave the door open and the container for soap open after I've run the washer, it still gets to smelling dank and musty. I can run the four hour cleaning cycle for my washer but with no cleaning agent, I'm never quite sure how clean it is. With this, I feel more confident that it's clean and any soap residue buildup has been cleaned away after just an hour.... so I like that there is much shorter clean time as compared to what my washing machine offers. It doesn't necessarily leave any sort of scent, but I figure a washing machine shouldn't necessarily "smell" like anything when it's actually clean. It does say to pour the cleaning material directly in to the tub, not up in the spot where the liquid detergent and softener goes... so I'm not positive how much cleaner it gets. Overall though, I think I would use it again!

06/28/2018
This reviewer received incentives from the product manufacturer.
Fresh smelling washing machine
StarStarStarStarStar5/5

I had not washed my washing machine for a very long time and my clothes were coming out not smelling as fresh as they should. I used one packet of the Tide Washing Machine Cleaner in a hot cycle. My washing machine now smells very clean, I just have to leave the door open to keep it fresh. I used it for a front loading machine but I believe it works for all types of machine. i recommend it for all those with washing machines for a regular maintenance.

06/28/2018
This reviewer received incentives from the product manufacturer.
clean smelling washing machine
StarStarStarStarStar4/5

This is a great , easy to use product especially for someone like me , who does a lot of laundry. We use the washer several times a week, so it can get a bit smelly ! It is used just as you would detergent. It leaves the machine smelling fresh and clean. I have used bleach in the past, this is easier and I don't like using bleach as it can spill and I hate the smell of bleach .

06/28/2018
This reviewer received incentives from the product manufacturer.
Does the job
StarStarStarStarStar4/5

I live in a rental with a fairly old washing machine that didn't smell but that I've always felt should be, well, cleaner. Enter Tide Washing Machine Cleaner! I ran it through a normal cycle with hot water (as recommended) and it left the inside of my machine looking pristine. Will definitely keep it up on a monthly basis!

06/28/2018
This reviewer received incentives from the product manufacturer.
What a time saver !
StarStarStarStarStar4/5

I used to clean my washing machine the old traditional way where it uses vinegar, baking soda, and few more ingredients that is time consuming and costly. It was a relief when I found out this tide washing machine cleaner is available in the market! It's very simple to use and one package has everything you need. It saved my time gathering all those ingredients and I trust the formula from tide that it cleans well. My washing machine smells fresh after use, and I am glad that it was so easy to just pout and let it run. I recommend this product to everyone, especially if you have sensitive skin, young kids, and/or senior at home. It is very important to keep your washing machine clean before you clean your laundry.

06/28/2018
This reviewer received incentives from the product manufacturer.
Smells Amazing!
StarStarStarStarStar5/5

Tide washing machine cleaner is fantastic! It smells Amazing after use. I've been looking for a cleaner for my front leader and this works great! Very convenient in a one time use sachet. Wish the box had more sachets but otherwise no complaints only good things for my new discovery of washing machine cleaner that I don't have to make myself.

06/28/2018
This reviewer received incentives from the product manufacturer.
It provides superior odor and residue removal
StarStarStarStarStar4/5

Tide Washing Machine Cleaner offers Superior odor & residue removal. All those whose washing machine has stinking smell should use this cleaner. I used one pouch and followed all instructions mentioned on the package. After the use Machine was clean and had a very good smell. Now I do not get any bad odor from my washed loads. I strongly recommend Tide washing machine cleaner to all who have bad smelled washing machines.

06/28/2018
This reviewer received incentives from the product manufacturer.
Works Great!
StarStarStarStarStar4/5

Tide Washing Machine Cleaner is a great product. I absolutely love the strong smell to it. It smells so good that it makes me want to buy all things Tide. It really seems like it gets the job done. I have actually purchased this quite a few times over the years. The only reason that I didn't rate them a 5 was because I think they're a bit too pricey.

06/28/2018
This reviewer received incentives from the product manufacturer.
Good smelling machine
StarStarStarStarStar5/5

Great product. Made my washing machine smell great. Clothes smell more fresher. Definitely would recommend. Definitely would buy. Give it five stars. The foul odour from the water moisture has gone. Also helped clean my washing machine tub. A great product. I did not find any drawbacks. Just found it a little more expensive. But it's worth the cost.

06/28/2018
This reviewer received incentives from the product manufacturer.
Effective but harsh
StarStarStarStarStar4/5

I moved into my apartment last year and was never fully happy with the condition of the unit's washing machine. It didn't seem very clean and despite cleaning the surface as much as possible I didn't feel totally comfortable washing my clothes in it. Tide's washing machine cleaner pouches were easy to use and left my washing machine smelling significantly better. I keep the box sealed in a plastic bag because there is a strong chemical smell despite the product being sealed in individual pouches! This is my one complaint about the product.

06/28/2018
This reviewer received incentives from the product manufacturer.
Clean machine
StarStarStarStarStar5/5

I have an extra large washing machine and with a big family, I do laundry almost every day. I also have big dogs so there is an accumulation of dirt, dust and hair in every crack. I tried the Tide washing machine cleaner and noticed a difference right away. The cleaner helped with the smell and some of the dirt, hair and stains seem to have disappeared. I am going to use this product every week like recommended and then once a month afterwards to keep my washer clean. Happy with this product.

06/28/2018
This reviewer received incentives from the product manufacturer.
seems to work but scent is way too strong
StarStarStarStarStar4/5

This product is easy to use and the instructions are clear. My washer (in the house when we moved in) did have a strong musty/mold smell. After using Tide Washing Machine Cleaner, I don't smell that any more. The scent of the cleaner was VERY strong and actually a bit overwhelming. I had to have the room vent on for over a day to clear it out so the scent wouldn't give me a headache. I would suggest decreasing the scent so it's not so overwhelming.

06/27/2018
This reviewer received incentives from the product manufacturer.
Not worth the money.
StarStarStarStarStar4/5

I found this product made no significant difference to the "smell" in my washer. I also found it to be very expensive for what it was. The product itself was easy enough to use, however, I could not honestly recommend it to anyone else as it was neither cost-effective nor did it make any difference as it claimed.

06/27/2018
This reviewer received incentives from the product manufacturer.
Excellent cleaning solution!
StarStarStarStarStar5/5

I have been looking for a quick an easy way to clean my washing machine and get rid of odour. Tide washing machine cleaner does exactly that. It is super easy to use, you empty one packet directly into the washer and run it empty for one cycle. My machine was left shiny and clean and smelling great!

06/27/2018
This reviewer received incentives from the product manufacturer.
It really works
StarStarStarStarStar4/5

This is the first washing machine cleaner I have tried in my 2 year old machine. It completely took the musty smell out of my machine after one packet/cycle. The only thing I didn't like about this product is the scent. To me it had a chemical like smell it would be awesome if it came in a different chest like lemon! This is why I only gave it 4 stars.

06/26/2018
This reviewer received incentives from the product manufacturer.
Works Great
StarStarStarStarStar5/5

I am very impressed with this product. I have a self clean on my washing machine. I a package in and it clean my machine. I look like a new machine. I don't think there is a lot of products out there that do the same. If you are looking for something to keep your washing machine clean this is the product to have.

06/26/2018
This reviewer received incentives from the product manufacturer.
Okay but unnecessary
StarStarStarStarStar3/5

I used to have washer odour problems but was able to take care of this using bleach and extra water cycle to prevent excess buildup of detergent. After trying this product I found it leaves a pretty strong smell in the washer (not unpleasant but strong) and it didn't really remove water residue on the clear washer door. Three stars--works but may as well just use regular bleach with washer cleaning cycle.

06/26/2018
This reviewer received incentives from the product manufacturer.
It's ok .
StarStarStarStarStar3/5

The Tide Washing Machine cleaner is OK. I was very curious to see if this was any different than using regular detergent no weekly. Well it certainly made the drum of my washing machine cleaner .It is gleaming white . As for anything it else it claims to do its a judgement call . It has a very powerful scent when being used which was not particularly enjoyable but I will continue to use the rest of the packages to further review this product .

06/26/2018
This reviewer received incentives from the product manufacturer.
Lovely smell
StarStarStarStarStar4/5

I have to start by saying that I keep my washer quite clean and there is not any build up per se or residue that I was concerned about; however, I was excited to have the opportunity to try this product because I love Tide and wanted to see if it could freshen up my washing machine! It works great. I love the light but fresh smell it leaves behind.

06/25/2018
This reviewer received incentives from the product manufacturer.
Odor remover
StarStarStarStarStar4/5

Tide washing machine cleaner is compatible both for a top load and front load machine which is nice. I used mine in a front load. I found it did remove the door in the machine but not any differently than vinegar and water would do. The washer also looks a bit on the shiny side but nothing to write home about. I still have build up around the doors and even wiped them down before starting the wash with the cleaner. I do not find tide washer machine cleaner to be a superior odor and residual remover.

06/25/2018
This reviewer received incentives from the product manufacturer.
Soap scum& odour are history!
StarStarStarStarStar5/5

Simply empty the packet into your machine and run on a hot water wash. A simple solution to that nasty odour and soap scum buildup we all get in our washing machine. I was pleased to find that the scum that collects on the holes in the drum was gone! I usually have to scrub with a brush even after using a washing machine cleaner to remove all of the gunk. I was left with a fresh, clean smelling machine but not an over-powering scent. Worked much better than the last brand of washing machine cleaner I tried. I will be sticking with Tide from now on!

06/25/2018
This reviewer received incentives from the product manufacturer.
Good product!
StarStarStarStarStar4/5

Just used Tide Washing Machine cleaner for the first time. Had often seen it in store and was curious. Noticed from time to time, the smell coming from my washing machine so I finally decided to give it a try. Since I have used it, my washer is a lot cleaner looking and I have to say it smells MUCH better. Looks like it does, exactly what it claims to do. My only issue with it (and why I gave it 4 stars) is the scent is too strong for me. I would recommend this product to others.

06/25/2018
This reviewer received incentives from the product manufacturer.
Keeps smells under control
StarStarStarStarStar4/5

Effective at cleaning washing machines, and leaves it smelling very strong and nice. Takes a few washes to get the strong smell out but i find it to be very effective at keeping my machine clean. It doesnt smell so good sometimes and im glad there is this product available to have it smelling clean again.

06/24/2018
This reviewer received incentives from the product manufacturer.
Very strong
StarStarStarStarStar4/5

Tide washing machine cleaner promises to remove odor and residue and it does exactly that. The instructions are very simple and I like that just the right amount is in each pouch. I have been using this product for a couple years but I recently rediscoverd it when I accidentally forgot the clothes in the machine and it just smelled horrid. My washing machine is a front load and I found that not only the smell was gone after using this but it also cleaned the rubber part which collects a lot of grime. The only gripe I have is that the afterward tide smell is very strong and I do not have windows in my laundry room so I have to shut that door and keep the vent on for a few hours. It's a small negative when I think of the effectiveness. I would recommend this to anyone who owns a washing machine.

06/24/2018
This reviewer received incentives from the product manufacturer.
This cleaner smells awesome and does its job!!
StarStarStarStarStar5/5

Okay. I'm obsessed with this product after one use. You don't realize how dirty your washing machine is until you smell it clean!!! I put this powder in and I admit , I was skeptical. I've tried the puck type products in the past and they clunk around in the machine until they dissolve. 1. It's annoying. 2. They didn't really make my machine smell any better. Once I set my cycle and left this to do its job, all of a sudden I could smell the cleaner throughout the basement, and not in bad way. Everything smelled SO fresh. When it was done, my washing machine was shiny and clean. I will use again. 10/10!

06/23/2018
This reviewer received incentives from the product manufacturer.
Works great
StarStarStarStarStar5/5

Tide Washing Machine Cleaner does exactly what it says it will do. It cleans your washing machine. Free of dirt, grime and odor. My washing machine is Avery old model and always has a funky and horrible smell. I have tried other ways to get rid of it without results. This product is simple to use. Just open one of the five convenient packages and pour it into your washer. Run a cycle on hot and it works great. I would recommend this product.

06/23/2018
This reviewer received incentives from the product manufacturer.
Very cool!
StarStarStarStarStar5/5

I have never heard about something like this before but I am so glad to have run across this on Shopper Army. I love this washing machine cleaner. I rent a washing machine so who knows how many years of built up gunk there is in it! I feel so great being able to wash the machine and get it as clean as possible, clean out lint,etc. I will definitely be using it more often as I find some of our clothes still used to smell mildewy and now it is much better.

06/22/2018
This reviewer received incentives from the product manufacturer.
Awesome product
StarStarStarStarStar5/5

Tide Washing Machine Cleaner is great product in the market. Its really good in cleaning all dirt and minor particles that stick to sides of washing machine. Its odour is also impressive. Its somewhat expensive. It would be great if its price is low. Its good product than competitors. I recommend it to all friends and family.

06/22/2018
This reviewer received incentives from the product manufacturer.
Fresh and Clean
StarStarStarStarStar4/5

I LOVE tide washing machine cleaner. I'm on well water and I have two teenagers and a dog, so my machine needs all the help it can get. Tide washing machine cleaner does the trick. It makes the machine look AND smell cleaner. I just wish the fresh, disinfected smell lasted longer than a wash or two but other than that I'm impressed. It's easy to use, toss it in the tub and turn the dial to clean. Done ✅ I highly recommend, it's worth it.

06/22/2018
This reviewer received incentives from the product manufacturer.
Quickly clean washing machine!
StarStarStarStarStar3/5

I loved seeing this new Washing machine cleaner product by Tide because it's so much work to clean up the residue in your washing machine the old fashion way with vinegar and bleach and do the cycle several times! These perfect size pouches are great to just drop in, and run a regular hot cycle. I didn't mind running it hot because we never run our washer on hot so I didn't feel like it was an over use of hot water. I also love how well it left my washer smelling and shiney clean!! I would definitely recommend these and am so glad I received a mission from shopper army to try these at a discount!

06/22/2018
This reviewer received incentives from the product manufacturer.
Gotta try this product!
StarStarStarStarStar5/5

I do laundry pretty much everyday. I don't want to keep smelly laundries for days. Even though I always keep the washer door opens, still stinks after that. I try baking powder and vinegar method all the time, I can still smell. I love the tide wash8ng machine cleaner because it smells so nice and fresh after use. Even my laundry smells so good too.

06/22/2018
This reviewer received incentives from the product manufacturer.
Highly effective cleaner with strong smell
StarStarStarStarStar4/5

I am reviewing the tide washing machine cleaner pouches. I am a true believer in using a washing machine cleaner to keep any grossness out of where you clean your clothes. This is a very strong cleaner i have a two storey house and smell it in the wash from upstairs. It does go away from washing machine after a clothes wash so its not horrible. It does deoderize your machine very well so im guessing thats why. I highly reccomend if you want to keep your machine clean on the inside its very effective.

06/22/2018
This reviewer received incentives from the product manufacturer.
Shiny and sparkling clean
StarStarStarStarStar4/5

I've had my washing machine for about 4 years and have to admit that I have done nothing more then wipe it clean. This was the first time I've used a product made specifically for this purpose. I was starting to notice things didn't smell quite as fresh so this was an ideal time to try it. It was easy to use, just throw it in and run a hot water cycle. The stainless steel drum looked sparkling clean and there was definitely a fresher smell. I found the smell fresh but a bit overwhelming however after doing a load of laundry with a scented laundry product the smell had lessened and my machine ran efficiently.

06/22/2018
This reviewer received incentives from the product manufacturer.
Incredible Product
StarStarStarStarStar5/5

Excellent product all in all. The directions were a bit confusing as it could of showed a picture of where to place the soap. Figured it out by watching a video. Wonderful smell! It did the job to clean our machine. Can't wait to continue using and will purchase again in the future! My whole house smelt magical and like a flower garden- no complaints there!

06/22/2018
This reviewer received incentives from the product manufacturer.
Disappointing
StarStarStarStarStar3/5

I have a front-load washing machine, so dirt and detergent residue tend to accumulate in the rubber. Unfortunately, this product fails to clean that part of the washer even if I followed the instructions: run washer on normal cycle and select the hot water setting. This is why, I don't recommend this product for those who have a front-load washing machine like me.

06/21/2018
This reviewer received incentives from the product manufacturer.
Effective cleaner
StarStarStarStarStar4/5

I usually use a competing brand of washing machine cleaner, but was excited to learn that Tide also makes a competing product. I gave it a try and found that it was very effective in cleaning and deodorizing my washing machine. I think it works as advertised and would recommend it. The only potential negative is that it does have a bit of a strong scent, but that does not bother me so I was fine with it. I will be using this product in the future.

06/21/2018
This reviewer received incentives from the product manufacturer.
Love it
StarStarStarStarStar5/5

I recently purchased the tide washing machine cleaner pouches, I tried them right away in my washing machine and was very impressed I had never used a similar product and afterwards my washing machine smelled fresh and clean as opposed to damp and dingy which is how it usually smells after doing a load of laundry

06/21/2018
This reviewer received incentives from the product manufacturer.
No more smelly machine
StarStarStarStarStar5/5

The Tide Washing machine cleaner pouches work great. The pouch is easy to cut open and the powder/crystals pour out nicely into the machine. I found that after my machine ran it's cycle of cleaning with this product the 'gunk' that was built up was removed and it smelled nice and clean. I would recommend the Tide washing machine cleaner to anyone's who has a dirty or smelly washing machine. These are great and easy to use and work!

06/21/2018
This reviewer received incentives from the product manufacturer.
I love this product
StarStarStarStarStar5/5

I was very happy to receive this mission. I had noticed that my washing machine wasn't smelling too good and needed to do something about it. This worked like a charm. When I walked down the stairs after the cycle had finished, I could smell a delicious, clean smell. It was very easy to use and now my washing machine smells as good as it did when I first bought it.

06/20/2018
This reviewer received incentives from the product manufacturer.
Wish I had this when I had an HE front loader
StarStarStarStarStar4/5

Attention HE washing machine owners! The first time I purchased an HE washing machine it was a front loader. Horrible smell and mildew/mold build-up. The washer smelled, the clothing smelled - it was a $800 nightmare. I was kind of glad when it finally died after years of having to have the door open all of the time and cleaning that thing out. Now I have a top loader and along comes this product from a brand I trust for my washing machine! I am thrilled to have something to keep my washing machine clean. It doesn't leave a residue and I'm hopeful to keep my machine running cleanly and smoothly for many years.

06/20/2018
This reviewer received incentives from the product manufacturer.
Works but smell is insanely strong
StarStarStarStarStar2/5
Value3/5
Quality3/5

This product will suffocate you in your house with a chemical/perfume smell. Best to use on a day where you can open ALL your windows for a few hours.

09/10/2017
The Tide Team
Tide Washing Machine Cleaner was designed to take on the tough job of freshening the washing machine drum. This process could create a fragrance which might get intense in smaller spaces. Depending on the size and ventilation efficiency of your laundry room, the fragrance could last 30 minutes to several hours. Opening a window or using a fan could help diminish the fragrance faster. The product has passed all of our extensive safety testing. We want to learn more about your experience. Please call us at (800) 879-8433.<!--[if ReviewResponse]><![endif]-->
09/13/2017
Garbage Product
StarStarStarStarStar1/5

All bad experience. All the clothes have been washing over one month but still smell worse.

05/09/2017
The Tide Team
We're sorry to hear you had a bad experience. We'd really like to learn more and see how we may help. Please give us a call at 1-800-879-8433.<!--[if ReviewResponse]><![endif]-->
05/16/2017
Smell too intense
StarStarStarStarStar2/5

Bonjour, I felt the machine was cleaner but the result less great than with your competitor. The smell like other reviews is too strong. I was surprise that it was still in my home for soo long. If you could make this product without the strong scent. Would be much better, I will definitely go back purchasing the other product.

03/18/2016
The Tide Team
We’ve designed our washing machine cleaner to take on the tough job of cleaning your machine and we're sorry that you felt its fragrance was too strong. We want to help. Could you call us at 1-800-879-8433 so we can learn more?<!--[if ReviewResponse]><![endif]-->
03/24/2016
StarStarStarStarStar5/5

I absolutely love this product. I use it faithfully to clean my machine.

12/31/2015
Tide scent is too much for me
StarStarStarStarStar3/5

I was surprised as to how strong the scent of the cleaner is. Not sure which is more offensive. A smelly washing machine or this product. Takes days for the strong scent to leave my home. Is there no other way to remove odor than to mask it with another!. The product itself is great. Just remove the strong scent.

11/13/2015
The Tide Team
We're sorry to hear you found the scent from Tide Washing Machine Cleaner's too strong and offensive, bennyb. The scent is designed to be long-lasting but not to overwhelm the senses and will usually last for 30 minutes to several hours. Turning on a fan or opening a window will help diminish the scent. Please know, This isn't the experience we'd like you to have and we'd like to help further. Please give us a call when you're available at 1-877-256-3265.<!--[if ReviewResponse]><![endif]-->
11/17/2015
Won't use again
StarStarStarStarStar1/5

Smell is too offensive, much more offensive than your competitors with not much difference in price. In this day and age you should be able to come up with a better product. We all live in enclosed environments and this smell permeates everything,

10/14/2015
The Tide Team
We’re sorry about your experience with Tide Washing Machine Cleaner, Sharon. This isn’t what we'd expect from the product and we appreciate your feedback. Our washing machine cleaner does have a strong scent but it’s not intended to overwhelm the senses or linger. This isn’t the experience we’d like you to have and we’d like to help further, please give us a call at 1-877-256-3265 at your earliest convenience.<!--[if ReviewResponse]><![endif]-->
10/16/2015
unpleasant scent
StarStarStarStarStar2/5

Disappointed with the scent.....it still has a strong odor when you enter the laundry room the next day...now the problem is how to get ride of it...sorry that I purchased it instead of another brand and am now out of pocket the cost of the product and still have 2 remaining packs that I will not use

05/27/2015
The Tide Team
We’re very sorry you’re having this experience with our washing machine cleaner. The scent is designed to be long lasting but not overwhelming. It usually should only last for a few hours. We always recommend opening a window to help diminish the scent. This isn’t the experience we want you to have and we want to make it right. Please give us a call when you’re able at 1-855-236-3353. Lisa, Tide Team.<!--[if ReviewResponse]><![endif]-->
06/01/2015
Worked perfectly
StarStarStarStarStar5/5

I used the cleaner as instructed in my washing machine's use and care guide. I removed the "main wash - liquid only" cup from the dispenser before adding the cleaner. I ran the Clean Washer cycle and followed with a Rinse cycle. The result - the washing machine is odour free - there was no residue left in the dispenser - a coating that had developed on the inside of the door glass due to my use of hard water was cleared, leaving the glass sparkling clean - a discolouration on the door gasket was removed. The first load of laundry washed following the cleaning was clean, with no hint of discolouration, and was free of the odour that accompanies use of the cleaner. One word of advice - use of the cleaner is accompanied by a pungent odour, turn on your exhaust fan and close the laundry room door to prevent the smell permeating your house.

11/24/2014
bad Idea
StarStarStarStarStar1/5

I purchased this product for the first time and followed instructions to a T, I put it through a regular cycle of Hot water and cold rince as it says to. About an hour after it was finished its cycle I started a cycle of whites and when those whites were finished washing and rincing and spinning I removed them from the machine and they were PINK. How in the world did this happen? I only had whites in the machine nothing in the machine was red or blue or black just pure white clothing but my clothes came out Pink. My son's very expensive Nike sweater was in that cycle and now it's Pink. I cannot replace this article of clothing and my son is fuming mad, does Tide want to replace this sweater? I will not use another Tide product again and that is all I ever use, not anymore, so upset and disappointed

06/12/2014
Do not put in dispenser!
StarStarStarStarStar1/5

We followed the directions on the package for a front loader, and put the contents in the dispenser. It has clogged up our machine. We had to scrape cleaner (which turned into dried gunk) out of the dispenser. We have run 3 washes to attempt to clear the gunk. I hope the gunk does not ruin our machine!

04/28/2014
Tide Washing Machine Cleaner
StarStarStarStarStar1/5

This product did not work for us. The first time we used it we used it once a month for 3 months. Next time we used the 3 pkgs in 3 separate washer loads on the same day and always with an empty washer. Used up a lot of hot water and electricity trying to get our machine clean, can still see scum. Maybe it depends on the washer, don't know, but I am not buying it again.

02/19/2014
terrible product!
StarStarStarStarStar1/5

Had a coupon so thought I would try this product in my front loading washer. When I checked the detergent dispenser after the cycle was completed, there was still quite a bit of wet, gooey power left. Put the washer through another cycle and still not all gone. Finally just dug out the rest of it. It has also left way too much of a fragrance in my washer now. I have to use scent free products and now have to figure out how to get rid of this. I will go back to using Affresh, which does an excellent job and does not leave a perfume smell!

01/05/2014
LOVE This Product & I HAVE COPD.....THANK YOU TIDE
StarStarStarStarStar5/5

I have COPD and I was concerned with the strength of the smell especially after reading some reviews BUT there WASN'T a STRONG Perfume Scent like some had said!!!!! My Grandmother who has VERY BAD COPD among other health conditions actually reccommended it to Me before My Husband and I bought a new washer and I'm so happy She did. There WAS a clean type of smell BUT NOT a Perfume type of smell and I want to add that I have had BAD ALLERGIES and Asthma since I was born that is also aggrivated by a small hole in My Heart ( a Heart Murmur ) along with My COPD!!!!! Even on My Busiest days as a Mother of a 10 year old and an almost 13 year old which includes Laundry, Homework Sessions, Coaching My Son's Baseball, taking care of Our Home and cooking for 2 Hungry Young Boys AND a Husband before I even get time to think for Myself, I should be MORE out of breath than I could ever imagine making a SCENTED Product even harder on Me BUT THIS Product once again ISN'T as strong as some say!! The problem I have with Reviews that say this is that some are a lot more sensitive than others SO IF there's ONE THING We can all learn from, it's that there are a lot of variations when it comes to Reviews of any and all scented products!! My Personal thought is MAYBE Tide coming up with some sort of a Scent Sesitivity Scale to better equipt a Buyer who has SOME sensitivities BUT STILL enjoys a nice fresh, clean but LIGHT scent.....Especially in Their Laundry, like Me!!!!! Just a thought..... My bottom line is that I LOVE LOVE LOVE this Product and I will continue to use it!!!!! I use it ONCE a month during more active months with more SPORTS Laundry being done and USUALLY Twice ( every other month ) during the Winter months!! SO Hopefully, for FIRST TIME BUYERS, that will give You a better view on how much YOU might need/want to use it depending on Your Life Style and how much/often You do Laundry!!

12/21/2013
Frustrated!
StarStarStarStarStar1/5

Looking at previous review, the gloppy mess was not only me... My main frustration... You look at the packet, it reads "for a front load washing machine - pour 1 pouch of tide Washing Machine Cleaner into your detergent dispenser drawer." HOWEVER, the box reads, "For any washing machine - pour 1 pouch of Tide Washing Machine Cleaner directly into your washer tub" If you look at the photos on the box and the packet, they are different!!! So Tide... Which one is it? Sounds like the proper instructions would have been more beneficial to your product if they read the same thing.

11/12/2013
Tide Washer Cleaner
StarStarStarStarStar5/5

It is a great product. The scent is a bit strong but it removed the smell in my washer the first time I tried it. I have tried vinegar and bleach washes in the past but they did not do the job. Great product!

09/29/2013
Great product
StarStarStarStarStar4/5

Loved this product, but the scent was too heavy. Can you make it without the perfume?

06/05/2013
Too Much Perfume
StarStarStarStarStar2/5

I recently used the Tide Washing Machine Cleaner and found that the perfume is a little much. I have COPD and can not use any product with a high volume of fragrance. After using this product I have to used a spray of vinegar & water to try to dispel all traces of it. Is there any way that this product can be produced without the perfume?

06/03/2013
LOVE IT
StarStarStarStarStar5/5

i used it for the first time yesterday in my front load washer machine and i loved it.it has a nice smell.it is all i am going to use now

06/01/2013
Unsatisfied
StarStarStarStarStar1/5

I have tried this product twice now and it doesn't work. I have a front load washer and when I put the product in and let it go through its cycle I look into the soap dispenser and all the stuff is still there stuck to the bottom of the dispenser. I won't buy it again. The smell is still there.

05/13/2013
awesome stuff
StarStarStarStarStar5/5

i have a front loader and i use liquid laundry soap and as a matter of fact i used it today for the third time and it works really well do not have any thing bad to say about your product

03/24/2013
Life saver!
StarStarStarStarStar5/5

For several years I struggled battling with keeping our washer smell at bay. I saw the commercial for the Tide Washing Machine Cleaner and decided to give it a try. IT WORKED!! I would recommend it to anyone. Thank you Tide. Love you!!!

03/09/2013
Did not work
StarStarStarStarStar1/5

I have used three packages of tide cleaner in my HE washer and it has not taken the smell out. I used it multiple times thinking it was just really bad but it was a waste of my money. I will definitely not buy it again.

03/08/2013
Fantastic Results!
StarStarStarStarStar5/5

Thank you so much Tide, for this fantastic product. We were noticing that some of our clothes, especially our faceclothes had a horrible mildewy smell, and a very foul odor coming from our washing machine. We tried using vinegar and other home remedies, but nothing worked. Then I saw your commercial on TV and couldn't wait to purchase it. We are truly happy campers now, and will continue to use it, as our clothes and HE washing machine now smell wonderful, YAHOO!! I followed the simple instructions on the package, as it was so easy to use, and I have recommended it to many friends and relatives.

02/05/2013
Are you kidding? Flooded laundry room.
StarStarStarStarStar1/5

I followed directions for my front loader - poured product in dispenser, used hottest water - and the powder immediately solidified, clogged, and caused a flood. You seem to be full of great advice on how to use this product on this review page, but none of this information is on the box. I have drained what water I could from the top and re-filled it to a certain level with hot water - so far there has been no draining at all. I hope you have some ideas about how to remove this clog. If I have to call a repairman I will be even more angry than I am right now.

12/15/2012
The Tide Team
I'm sorry you had a problem with your washing machine. Please give us a call at (800) 879-8433 so we can better understand what happened. Thanks.
12/17/2012
Excellent Product
StarStarStarStarStar5/5

I had never heard of this product, but a friend had a sample package, I used it in my HE machine and was amazed at how well it works

11/10/2012
Good product
StarStarStarStarStar4/5

I made sure to read all the "bad" reviews before using the product. I found two things that make this a successful product, hot water and removing the inner tray to accommodate powder. I was so concerned about the hot water requirement that I ran the hot water first to the laundry tub next to the washing machine. Front loaders use very little water and I was afraid that by the time the hot water got to the machine from the hot water tank it would not have heated sufficiently. Having said that, it worked as advertised. I only gave it 4 instead of 5 because I didn't care for the smell so I took the extra step of running the machine again with my regular detergent.

10/17/2012
StarStarStarStarStar5/5

10/16/2012
Works Great!
StarStarStarStarStar5/5

This product works great! Having the common sense to use the product correctly I found no issues at all with it! To bad others found it so difficult.

09/26/2012
Gloppy mess!
StarStarStarStarStar1/5

After experiencing a mildewy smell from our "clean" laundry I was excited to try this product to get rid of it. Followed the instructions to fill the front load, turned on the machine set for hot water and walked away expecting to find a clean machine! What I found was a glob of wet powder in the the dispenser. None of the product went through the machine and we had to scoop it out of the cup and wash the dispenser thoroughly. Greatly disappointed with product. If the powder doesn't dissolve (and it looks like you've received other complaints of this already)...maybe it should be liquid!!! Waste of money and still stuck with the mildewy problem!!!!

09/16/2012
The Tide Team
I’m sorry Tide Washing Machine Cleaner didn’t dissolve correctly. I would like to share a few tips that may help resolve this problem for you. Since you are using a HE washing machine, the detergent dispensers of most front loading (HE) wash machines have a plastic insert that needs to be moved, depending on whether you use a liquid or a powder detergent. If the insert is placed in the “liquid detergent” position, and you are using the Tide Washing Machine Cleaner, the dispenser will not drain properly and you will be left with powder remaining. Please be sure to move the insert to the “powder detergent” position when using the Tide Washing Machine Cleaner, and then move it back to the “liquid detergent” position if you regularly use liquid laundry detergent. It is also a possibility the water temperature could be too cold. During the winter months or whenever water is exceptionally cold, you may experience difficulty in powder products dissolving. You should always use the hot water setting when using Tide Washing Machine Cleaner (as per the package instructions). The hot water setting should allow the powder to dissolve entirely. We also recommend storing the product in a cool, dry area and do not open the packets until you are ready to use. When using a standard/regular (non-HE) machine, turn on the water first, and then add the packet of Tide Washing Machine Cleaner to ensure the product will dissolve entirely. Hope this helps!
09/19/2012
Disappointed
StarStarStarStarStar2/5

Was disappointed with the mess left in the soap despencer drawer. Even tried running it twice. I have used other brands that you throw the puck right inside the front loader and they leave a powdery resedue. Hope to find a front load cleaner that doesn't dissapoint.

09/12/2012
Great product - where has it gone
StarStarStarStarStar5/5

Have used this product in my front load machine. It has done a good job for me. I have been looking to purchase more of the machine cleaner to maintain my machine but have been unable to find it. Has it been removed from the shelves? If it has been discontinued then it is a good product that will be missed. Please bring it back.

09/01/2012
Instructions Need Review
StarStarStarStarStar1/5

I too had the problem of finding a clump of goo in the detergent cup are of my front load washer after running the cleaner through my machine. Tide needs to rewrite their instructions to let people know that they need to remove the divider in the detergent area so that the powder can dissolve. If you normally only use liquid detergent, there is absolutely no way you would be expected to know you had to do this. I just wasted about $3 and had to deal with a yucky mess before I could do a load of wash. With Tide going to such lengths as to tell us where on the package to cut it open to use it (Cut Here -- DUH), it's ridiculous for them to leave out such a vital piece of instruction.

08/31/2012
a mess
StarStarStarStarStar1/5

I have used up 2 packets from the box and both times I've ended up at the end of the wash cycle with a hard clump of cleaner stuck in my dispenser.An expensive waste of money and time! I don't have the choice of liquid/powder .There is no such direction for resolving this problem on the box.How do I get my money back? no receipt.

08/31/2012
Won`t use again
StarStarStarStarStar1/5

I was very dissapointed. It did not work well at all. I was left with a clump of goo in the dispenser. and I did not like the odor., Had to run it thru twice with hot water to get rid of the `clump`. and I did change the dispenser to the powder setting. Waste of money will not buy or ise again.

08/11/2012
very dissapointed
StarStarStarStarStar1/5

i was so excited to try this product , i have been a faithful tide user all my life.I just bought a brand new LG front loading washing machine and couldnt wait to try this. Tried 3 times with the same result, a wet powdered glob of soap left in my soap dispenser.What a mess. so unless you come out with a liquid machine cleaner I will not be wasting my hard earned money on this. Very Dissaponted what a waste.

07/31/2012
The Tide Team
I’m sorry Tide Washing Machine Cleaner didn’t dissolve correctly and I’m sharing your comments with the rest of the team. I would like to share a few tips that may help resolve this problem for you. If you are using a HE washing machine, the detergent dispensers of most front loading (HE) wash machines have a plastic insert that needs to be moved, depending on whether you use a liquid or a powder detergent. If the insert is placed in the “liquid detergent” position, and you are using the Tide Washing Machine Cleaner, the dispenser will not drain properly and you will be left with powder remaining. Please be sure to move the insert to the “powder detergent” position when using the Tide Washing Machine Cleaner, and then move it back to the “liquid detergent” position if you regularly use liquid laundry detergent. It is also a possibility the water temperature could be too cold. During the winter months or whenever water is exceptionally cold, you may experience difficulty in powder products dissolving. You should always use the hot water setting when using Tide Washing Machine Cleaner (as per the package instructions). The hot water setting should allow the powder to dissolve entirely. We also recommend storing the product in a cool, dry area and do not open the packets until you are ready to use. When using a standard/regular (non-HE) machine, turn on the water first, and then add the packet of Tide Washing Machine Cleaner to ensure the product will dissolve entirely. Hope you'll give us another try!
08/01/2012
washing machine cleaner
StarStarStarStarStar1/5

I had an odor in my front load machine and bought this cleaner and now have a worse smell than before. Its a pungent smell. I will be running vinegar through the machine to see if I can get rid of the new smell. I read other reviews and can't believe what great result they got. After paying just about $10 for this I would not recommend it to anyone. Have been a faithful Tide user all my life.

07/28/2012
The Tide Team
I'm sorry you are not happy with the Tide Washing Machine Cleaner. After using our cleaner allow the machine to sit overnight or as long as possible with the door open. This will help decrease the intensity of any scent remaining in the machine. If that doesn’t help initially, we recommend running the machine empty with only laundry detergent followed by the process of leaving the door open – this way the scent that remains would be one they are familiar with. Hope this helps!
08/01/2012
Must use on HE front loaders
StarStarStarStarStar4/5

This product is the only one we found that worked to get rid of the musty smell in our towels. Follow the directions and use once a month, and the towels don't stink any more. Thank you for the product!

07/07/2012
Works perfectly
StarStarStarStarStar5/5

Just have to say that after reading the reviews I was a little skeptical about this but I had to try it. We have a Samsung HE front loader and about 6 months after getting it the smell started. Even our towels were starting to get that mildew smell. We thought it was a problem with the machine so we had it serviced and the guy that came recommended these. After one package (used as directed) there is no smell and even more important, the towels smell great! After a week the smell still hadn't come back but I followed the directions and ran the next pack through and it its been 3 weeks now without the smell... Thank You!!

07/05/2012
Excellent Product
StarStarStarStarStar5/5

This product worked after the first try! My front loading washer had a terrible smell and all the products I tried befre this did not work at getting rid of the smell. Tide Washing Machine cleaner worked!!! I am very happy to recommend this product!!!

06/12/2012
Good product but strong fragrance
StarStarStarStarStar4/5

I have had a musty smell coming from the drum of my HE washer for years (because of a manufacture design flaw). I use bleach when I wash my whites and even the bleach didn't get rid of the smell. I've been using the Tide Machine Cleaner for almost a year now and I love it. My only criticism is that sometimes the fragrance is a bit strong. I will most definitely continue to use this product.

06/11/2012
Does what it says
StarStarStarStarStar5/5

I have purchased other washer cleaners cost wise Tide is better I removed the resivor like instructed on the directions. Used the hot normal cycyle my washer doesn't have that odor anymore I use it once a month, no more smelly washer or clothes!

06/08/2012
loved it and smells great
StarStarStarStarStar4/5

My washing machine smelled musty and no matter what detergent I used my clothes also carried the musty smell. I used one pkg according to directions and it worked but didn't last long. With the 2 remaining pkgs, I have been putting a little in each load of laundry with my regular detergent and softener and find it works great and no more musty smell on my clothes.....just wish it was a bit cheaper....

06/07/2012
Huge Flop
StarStarStarStarStar1/5

Love the brand but very ticked with what it did to my washer. Didn't disolve at all,huge chunk of crud left in reservoir. Concerned about washing my kids clothes, hoping nothing irritates their skin. Nice smell in my basement , I can smell it everywhere in my house. Wouldn't expect this from a name like Tide.

06/06/2012
too much fragrance
StarStarStarStarStar1/5

This product appears to hide the real smelly washer problem with an over abundance of fragrance. It is so strong I can smell it upstairs and the washer is in the basement

05/21/2012
It's a no buy.
StarStarStarStarStar1/5

It's a huge mess. I don't think it doesn't even work. Don't waste your money.

05/18/2012
Terrible buy
StarStarStarStarStar1/5

I tried this product once and I will never buy it again..It plugged up my detergent spout,and was a terrible mess.

05/08/2012
The Tide Team
I'm sorry you had trouble with the Tide Washing Machine Cleaner and we wouldn't expect it to plug up the detergent spout. Please give us a call at 1-800-668-0198 so we can help and learn more. Thanks!
05/11/2012
Residue
StarStarStarStarStar1/5

This product works well, smells great but when following the instructions on how to use it, I found that when it runs through the whole cycle it leaves a large amount of caked on soap. In order to wash a load of laundry after using the cleaner, everything needs to be washed out because one cannot proceed to place the soap in the dispenser.

04/15/2012
The Tide Team
I’m sorry Tide Washing Machine Cleaner didn’t dissolve correctly and I’m sharing your comments with the rest of the team. I would like to share a few tips that may help resolve this problem for you. If you are using a HE washing machine, the detergent dispensers of most front loading (HE) wash machines have a plastic insert that needs to be moved, depending on whether you use a liquid or a powder detergent. If the insert is placed in the “liquid detergent” position, and you are using the Tide Washing Machine Cleaner, the dispenser will not drain properly and you will be left with powder remaining. Please be sure to move the insert to the “powder detergent” position when using the Tide Washing Machine Cleaner, and then move it back to the “liquid detergent” position if you regularly use liquid laundry detergent. Hope this helps!
04/17/2012
Just so nice smelling !!
StarStarStarStarStar5/5

My washing machine just shines and smells so nice after I have used it. Bit expensive but with a coupon it helps.I use it regularly!

03/30/2012
Love it !!
StarStarStarStarStar5/5

I really did not like my new front loading washing machine because if you did not wipe it out after using and leave the door open to dry there was a terrible smell due to the way the water drains out and stands in the bottom, After using this product I no longer have this problem and a nice clean smelling washing machine , would absolutly recommend for all !!!

03/20/2012
Fantastic Product
StarStarStarStarStar5/5

I have used this 3 times now. I don't use once a week, but maybe once a month. LOVE IT. Best thing ever. Wish I would have known about it much sooner. I would recommend to anyone owning a front loading washing machine. Cost does not matter when a product works so well.

03/09/2012
This Works Great
StarStarStarStarStar5/5

We have a front load Maytag. We have had a 'Mildew' smell for a couple of years, it get better and it gets worse but it is, was always there. I used this cleaner and presto... nice clean smell. I used the powder setting on the dispenser and set the machine to hot (we always wash with cold setting) and it worked fine. I will give it some time and see. I may want more than three packets in a box...

01/23/2012
A great buy
StarStarStarStarStar5/5

I have used Tide products all my life, starting with my Mother. I think this product is excellent. I have had a bad smell coming from my washing machine, due to my water. My machine is a top loader. I used one morning and when I went to use the washing machine in the afternoon the smell was gone. Week later and there still is no smell. Plan on using this product once a month.

12/03/2011
Product is terrible
StarStarStarStarStar1/5

I used this tonight for the 1st time..would never use it again. I have a front load washer, put the powder in the proper cup, ran the cycle as indicated on the box. When the machine was done, I opened the cup and 90% of the product was still in the cup with water, and it was like cement. Then I opened the washer and the entire drum and door was covered with the powder pieces. My washer is brand new and only 2 months old. I am running a drum santization, and Tide better hope I have no other issues with the washer itself or I will be contacting you directly. I will never use this product again, and I still have 2 packages in the box. What a waste of my money and my time. \i just hope my washer will function correctly from this disgusting product.

11/25/2011
Disintegration
StarStarStarStarStar1/5

I used this product one time. I followed the directions and when I looked in my machine afterwards, the rubber seal around the door had disintigrated and rubber bits were all over the machine. Also, it left an unpleasant sound. Needless to say, I won't use this again. I am disappointed as I had faith in the Tide Brand.

11/04/2011
The Tide Team
Sorry the rubber seal around the door disintegrated. We've extensively tested the Tide Washing Machine Cleaner and would not expect this to be the cause. We'd still like to learn more about what happened if you can give us a call at (800) 879-8433. Thanks!
11/10/2011
a monthly need
StarStarStarStarStar5/5

I love to use this product each month, no matter what, I leave the door of my washing machine open, wipe the door rings but it still needs that cleaner to keep things smelling fresh. The hardest thing about this product is finding it on the shelf in the store as it is usually sold out.

10/26/2011
Excellent
StarStarStarStarStar5/5

After using a front load washer for about 2 years, my towels started to smell like an old basement. I quickly found that it was the washing machine. I tried bleach to clean it out. It worked, but not for long. I also tried CLR and nothing. I tried "Affresh", another washing machine cleaner to no avail. I saw sor the first time the Tide cleaner and bought it. AMAZING. After only one "dose", my washer has never smelled so good. No residue in the tray either like others on this site said. I will always use Tide.

01/23/2011
Good product!
StarStarStarStarStar5/5

This product works great! If you have a front load machine make sure to take out the liquid detergent tray before you put the powder in the detergent spot. If the powder is put in the liquid detergent tray, not all of it will be used and you will be left with a gooey messy.

01/02/2011
Problem
StarStarStarStarStar2/5

I have a Maytag High Efficiency front load washer. I was excited to find this product as I am a big purchaser of all things Tide and had tried several other products to deal with the bad smell in my washer,all with disapponiting reasults. Your product indicated that it was suitable for HE machines so I followed directions exactly and poured the package of cleaner into the detergent drawer. Ran the Normal cycle with hot water and anxiously awaited the results. When I opened the door of the machine I was greeted with a nice fresh smell but when I opened the detergent drawer I found half of the product still in the detergent draw- wet and gooey! So disappointing!! Coincidentally my sister had also used the product the day before using a Kenmore HE Front loader with the exact same results- half of the product was left in the drawer. What gives P&G? This is not like you! Unless you can provide a work-around I will not be using this product again

11/22/2010
great product!
StarStarStarStarStar4/5

great product! there is a strong smell but I am glad there is a product out there to help take care of my washer!

06/30/2010
Best Buy
StarStarStarStarStar5/5

Tide has really done a great job coming up with this cleaner.This is all I use for my washer and it smells great.I use it once a month and it does the trick.

06/29/2010
135 Reviews

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