Frequently Asked Questions

What’s the difference between regular detergent and high efficiency detergent?

High efficiency detergents should create few suds and disperse quickly to help get the best cleaning performance with only 20% to 66% of the amount of water used in traditional machines (SDA). However, many high efficiency detergents still create a lot of suds so it is important to look for low-sudsing detergent like Tide HE Turbo Clean Liquid. Traditional detergents are formulated to get great cleaning power with high water washes; they aren’t created to work well in low water.


Can I just use a smaller amount of regular detergent in my high efficiency washer?

Using less regular detergent than recommended for the load size (in an effort to control suds) may mean reduced cleaning. Tide HE Turbo Clean Liquid and your high efficiency washer work hand-in-hand to get you the results you expect. Using the wrong formula of detergent in your high efficiency washer means you may not get the cleaning results you‘ve come to expect from Tide.

Using regular detergents can create too many suds, which can interfere with the washer’s tumbling action by “cushioning” the laundry, and reducing soil and stain removal. These excess suds can also lead to residue buildup, because they are not as easily rinsed away.


How much detergent should I use in my high efficiency washer?

Just as with a regular washer, you should use the recommended amount based on the size of your load. Because Tide HE Turbo Clean Liquid is formulated to be low-sudsing, you can use the recommended dose for the load size without having to worry about over-sudsing in your machine.


Can I use non-high efficiency fabric softeners in my high efficiency washer?

Yes, you can add liquid fabric softer like Downy to the fabric softener dispenser. Follow the manufacturer’s guidelines for proper use of the dispenser.


What’s the problem with suds?

Your high efficiency washer continuously senses water and suds levels within the wash, and may have the ability to adjust the duration of the rinse cycles. If you use a detergent that creates a lot of suds, it may trigger more rinse cycles that could add up to 25 minutes to your cycle, wasting up to 10 gallons of water.

According to SDA, too many suds in an high efficiency washer can also reduce cleaning power. And excess suds may prevent some soils from completely rinsing out of an high efficiency machine properly. This can cause soils to build up in the machine, resulting in odors or machine malfunctions.


If the washer uses a small amount of water, how are the clothes cleaned well?

In front-loading high efficiency washers, the laundry tumbles back and forth in the water as the tub rotates, to move the water and detergent through each garment and to help remove soils (SDA). The tumbling action is intended to clean efficiently and be gentle on fabrics.


Are high efficiency washers gentle on my fabrics?

Yes. Front-loading high efficiency washers use a tumbling action instead of an agitator found in traditional washers. The tumbling action is gentle on fabrics.


How do I keep my machine running well?

You help avoid problems by using an high efficiency detergent like Tide HE Turbo Clean Liquid and by running a regular maintenance cycle, which means running a full wash cycle without any laundry in the machine. Check the manufacturer’s instructions and recommendations for specific details. Also, keep your high efficiency washer clean by running monthly washes with Tide Washing Machine Cleaner.