GeoSki
*Your Location
Old Lyme, CT
New scent is terrible
The new “original” scent is terrible. Have been using Tide for many years but cannot stand the new scent.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
12/22/2020
We’re truly sorry to hear you’re not happy with your recent purchase. Rest assured that we’re sharing how you feel about it with the rest of our team. It’s helpful to know that our Tide Mountain Spring now features the scent you love. We hope you’ll give it a sniff, we’re sure your nose will love it. If there’s more you’d like to share with us, please feel free to give us a call at (800) 879-8433. One of our reps will be happy to assist you.
Family Guy
*Your Location
Cleveland, Ohio
Tide is a great product
With three boys it always gets the job done. It is a great product. Tide packaging looks much more dull than it did a few years.
Recommend Product
Originally Posted On
tide.com
the scent was changed with no warning
I bought original tide as I have for many years and could not understand why my laundry smelled so bad. We never buy anything scented, we are all very sensitive to scents. When I contacted Tide I was told you did not change the scent on original. Now you are are saying you did. My daughter even noticed this with the pods. How can we trust your product if you say you have not changed the scent and then say you did? I'm not sure I can go back to Tide.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
11/30/2020
We're sorry to hear you were disappointed with the Original scent, Karen. The scent was upgraded in April 2019 going from a light, clean, herbal scent to a slightly warmer, rich scent with hints of wood. We appreciate you sharing your feedback, as we are always looking for ways to improve. We recommend giving our Mountain Spring scent a try, as we feel it may match your scent expectations more closely, or our Free & Gentle detergent if you prefer your laundry unscented. We hope this helps, and we're only a phone call away at 1-800-879-8433 if you ever have any questions.
New Scent is Horrible
Tide changed the scent of this product. It smells like bad men's cologne. Do NOT buy this new version. It's in the 92oz container, which they reduced form the original 100oz container. Please bring back the old scent.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
10/21/2020
AGRL123, we're very sorry you're having this experience. We'd like to mention that we haven't changed the scent of Tide since April 2019. The change you see in Tide is a change in concentration. You will be able to do the same amount of loads with fewer ounces of detergent. While we completely understand that scent and fragrance preferences are very subjective and personal, we'll be sure to let our teams know how you feel. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433. We're here for our Tide fans.
Cyn914
*Your Location
Manalapan, NJ
works great on washing clothing!
[This review was collected as part of a promotion.] I began buying this a while back and I am still impressed with how well it cleans my clothing. My clothes always come out smelling fresh and are very clean. You only need to use the amount that is stated on the load - no more. I will continue buying this product.
Recommend Product
Originally Posted On
tide.com
Amy98052
*Your Location
Redmond, WA
Then new smell is awful
There should have been a warning on the bottle. I was trying to figure out what was wrong with my washing machine or what I had washed with my clothes to make them smell so awful. That was wasted money. I'm done with Tide. My mother used it so I've used it........about 40 years.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
10/08/2020
Amy, it’s heartbreaking for us to know that a loyal fan like you feels this way about the changes we’ve made to our Tide Original scent. We want to assure you that your feedback is important to us, and we’d like to hear more from you. Please give us a call at (800) 879-8433 if there’re more you’d like to share with us.