So disappointed. Doesn’t work for cloth diapers.
I’ve been using tide powder for my cloth diapers for almost 3 years and have just needed to buy more so this is my first time using the new formula. It’s HORRIBLE! My cloth diapers are not getting clean at all. It’s frustrating when a good thing is changed and is made worse. This has been a major complaint amongst the cloth diapering community.
Holz8508/21/2023
The Tide Team
Firstly, thank you so much for being a loyal Tide Powder user. We're so sorry that someone such as yourself isn't happy with our new formulas. Whenever we make changes, we do extensive testing to the formula to improve your experience, especially when using the right amount of detergent for the load size. Your feedback is valuable, and we'd love to share your thoughts, especially the ones about the cloth diapers, with our team and help. Please call us at (800) 879-8433.
09/03/2023
Horrible scent
Let me add my voice to the chorus of voices hating the new scent. Overpowering, even after extra rinse. Last Tide product I’ll ever use
James195308/09/2023
The Tide Team
James, thank you for being a loyal Tide Powder user and for sharing your feedback with us. Nothing is more important to us than your complete satisfaction, so we do numerous tests whenever we make changes to get it just right. We'd love to hear your thoughts and share them with our team. Please call us at (800) 879-8433.
09/03/2023
Smells like toilet cleaner!
I used to love to scent of Tide pods but now with the new scent, my clothes and laundry smell worse than my toilet cleaner! Why why why did you change the scent?!
Poly2507/22/2023
The Tide Team
We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Original scent brought back.
07/25/2023
Scent is not the same!
I have been looking for the original scent and this isn’t it, I thought I had a bad batch so ended up buying another and sure enough it smelled the same. You guys should definitely bring back the old classic scent as it smelled fresher and not at chemically as the new one.
Chris125607/20/2023
The Tide Team
We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Original scent brought back.
07/21/2023
Please change the scent back to the original
I’ve tried to self adjust with the new scent but I just can’t. As much as I love tide. I’ve literally used it my whole life (36 years) ! But I can’t anymore. I’m breaking up with tide until the old original scent comes back. Seriously if it ain’t broke, why fix it?! Tide was the BEST laundry detergent hands down. No question. And then you tried to make it even better by fixing it, but you broke it. Along with my heart 😔
LeahM07/18/2023
The Tide Team
We appreciate your loyalty over the past 36 years and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Original scent brought back.
07/18/2023
Scoop buried in box
I would make 1 change. It is frustrating trying to dig down thru powder to get the scoop. Can it be placed at the top. I always spill a bit searching. Thank you
Tide202306/21/2023
Mad
Why would y’all change the smell? I haven’t bought it since.
Bmichele9505/28/2023
The Tide Team
There's nothing more important to us than our fans because we believe they deserve the best. Through extensive testing and research, we've found that this new formula would be a better overall experience. We're sorry that you're not a fan, and while things like scent are preferences, your feedback is important to us, and we'd love to hear from you about this and share your thoughts with our team. Please call us at (800) 879-8433.
06/06/2023
Smells like vomit
What happened to the original tide scent? This new scent is horrible it smells rancid, like vomit. I will never purchase another bottle of tide original scent, the “original” original scent smelled great. The scent now is just gross.
Tina43205/23/2023
The Tide Team
We appreciate you sharing your experience with us. Our team performs a lot of research, and take in consumer feedback to continuously innovate and create products we believe everyone will love, and understand everyone has their own preference. The most recent change for our Tide was in April 2019. If you are looking for a similar scent to Tide Original, we recommend trying our Tide Mountain Spring. We value your opinion, and if you would like to share more please feel free to give us a call at (800) 879-8433 (9:00Am-6:00PM CST).
06/01/2023
Tide Pods Smell is awful
Something is off. I’ve been using tide pods forever. Not sure if I got a bad batch but the scent is strong, bad, overwhelming. I won’t be purchasing again.
Nothappy12305/21/2023
The Tide Team
Thank you for sharing with us. Our team puts our products through many quality checks to ensure you get the laundry experience. We'd like to learn more about your experience, and if you would like to share please feel free to give us a call at (800) 879-8433 (9:00AM-6:00PM CST).
-The Tide Team
06/01/2023
Terrible scent
I bought a big thing of this.. and it smells terrible. Not at all how it used to. Massively disappointed and annoyed. I rewashed an entire load, that’s how much I hate it
Mmd47505/13/2023
The Tide Team
Thanks for sharing your Tide Laundry Powder with Original Scent purchase experience with us.
Please know, your loyalty and trust is highly valued; a lot of research and consumer feedback is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. We'll be sure to share that you'd like to see the past version of the Tide Original scent brought back. Need to share more? Know we're here Mondays through Fridays, from 9 AM to 6 PM, EST. On Saturdays and Sundays we're also answering calls until 5:30 PM, EST. Our number is 1 (800) 879-8433.
05/16/2023
Get the Mountain Spring powder!
For everyone who deplores the new "original" scent as much as I do, get the Mountain Spring powder. Seriously. It's a much lighter fragrance that just smells "clean", and isn't sickeningly sweet and cloying.
No, it doesn't smell like the old "original" scent, but it definitely comes close to it.
sdb77905/11/2023
Tide
I started back using tide powder recently and really enjoy it the smell I love especially when using to clean the house. My only issue is that recently I am having a hard time finding tide powder in original scent. And noticed that the weight is still the same on the large box but it now says 113 loads where it used to say 102 loads. But the weight and ounces are still the same. Are you taking up the price on this size soon and trying to fool us into thinking is it is more when it is really the same?
Need answers12305/06/2023
Not even close to ORIGINAL SCENT Tide!
What happened to the ORIGINAL Tide scent I LOVED as a kid??!!! The new scent is over-powering floral and does not come close to the REAL original!!
Doing laundry is a pain - at least take me back to my childhood scent to make the task bearable!
Judey5403/27/2023
The Tide Team
We appreciate you sharing with us. Our team performs a lot of research, and we take consumers feedback into account to create products we believe everyone will love. We know how precious childhood memories are, and if you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring as it is similar to the original scent. If you have any questions, or you would like to share more please feel free to give us a call at (800) 879-8433 (9:00AM-6:00PM CST).
03/30/2023
Scent
Why can't you sell both scents? The original was way better. But that's just my opinion. Please bring back the original scent tide!! I love your brand and don't want to switch but I can't stand the new scent!! Please!!
Losa14238803/17/2023
The Tide Team
Please know, we truly thank you for the trust and loyalty you have in Tide. We're sorry to learn you're not enjoying the Tide Original Powder Laundry Detergent scent. It would be our pleasure to talk further with you about this, and help you as best we can. Please, give us a call any day of the week, starting at 9 AM, EST. During the week, we're answering calls until 6 PM, EST. On the weekends, we leave at 5:30 PM, EST. Please call 1 (800) 879-8433 when you can.
03/19/2023
It's a shame calling this "Original"
What happened to the scent everyone loved?? Why change a good thing?
To save money. That's why. I'm sure I'm going to get a canned reply about how this was "researched a whole bunch to make sure..." blah blah, ad nauseum.
Bring back the ORIGINAL "original" scent and I bet you'll see your reviews take a pretty big jump
That said, I'm hugely disappointed by the latest formulation. The scent is not refreshing. It's overpowering. It's also not the original scent.
It cleans fine I suppose. I stopped using it. Did I mention the scent....?
Bring back the OG original please.
JJELCID03/06/2023
The Tide Team
We pride ourselves on our customer service, and we're sorry to hear you feel this way. It's true that our scent was tested with consumers to ensure we continue to deliver the great scent experience you expect from Tide, and there's a lot we could learn from you too. We hope you'll reach out to us at (800)879-8433 to share more of your thoughts with our team.
03/08/2023
Back to the original fragrance
How about that! Leave it alone. Great with Downey. It was fresh and clean. My neighbors loved the smell coming from my dryer vent and me to!! Enough with changing…keep the quality!
Amylynne02/27/2023
The Tide Team
Sorry you feel this way after all your years of loyalty. All of our scents have been tested by our Quality Team with people like you to ensure we continue to deliver a quality scent experience you expect from Tide, and we’re sorry if you felt that this wasn’t the case. We'll be sure to share your thoughts.
02/28/2023
Smells bad
The new scents smell terrible! Mountain Spring used to smell so good.
Min 3402/26/2023
The Tide Team
We're sorry to hear you felt this way about your latest Mountain Spring purchase, and will be sure to share your thoughts. Any changes that are made are tested with people like you first, and we will make sure your add your thoughts. Feel free to reach out to share more with us at (800) 879-8433!
02/27/2023
Please bring back the original scent
Please bring back the original scent. The new scent is so sweet and gross, not fresh like it used to be. The “try Mountain Spring” suggestion is no good, either. It doesn’t smell like the original.
PleaseBringBackOGScent02/24/2023
The Tide Team
We're sorry to hear you don't enjoy the scent upgrade, and assure you that we're letting our team know how you feel. While we can't make any promises, we can assure you that we rely on feedback from our fans, and will make sure your voice is heard. If you ever have other feedback, reach out to us at (800) 879-8433, and we'd be happy to talk with you.
02/25/2023
The new scent is repulsive
[This review was collected as part of a promotion.] I've been a loyal Tide consumer for decades, and was able to tolerate formula and scent changes in the past. This latest change however, is just awful, it doesn't smell clean just very perfumed. Family and friends say the same, that they're on the hunt for a replacement brand. Their recommendations to use fragrance free, or other scents is just aggravating. Tide now has an excessive amount of options on the shelves, why mess with the OG. I hope they go back to what the consumers want.
Socal02/21/2023
The Tide Team
We can't thank you enough for your longtime loyalty. Your satisfaction means the most to us, so we're sorry to hear you don't enjoy the scent upgrade, and assure you that we're letting our team know your feedback. If you ever have other feedback to share, reach out to us at (800) 879-8433, and we'd be happy to talk with you.
02/22/2023
New Scent is Disgusting!
The new scent of Tide original is gross! I had to throw the entire box away. After 25 years of Tide I am switching to a different brand now.
Why couldn’t you just leave the “Original” the “Original”?!
James7102/15/2023
The Tide Team
Thank you for being a part of our Tide family for so long, and we appreciate you taking the time to share with us. We continuously do research and listen to consumer feedback to create products we believe everyone will love, and we understand everybody has their own preference. If you are looking for the Tide Original scent, we recommend checking out our Tide Mountain Spring. We value your feedback, and would like to hear more. When you can please feel free to give us a call at (800) 879-8433.
02/20/2023
Tide Original now with a new STENCH!
Please fire whoever decided to change the Original Scent Tide powder to whatever horrific stench this nightmare is. My family has been using Tide since the 70's and never had a problem. Now, even after leaving the box in the garage for 2 weeks it still reeks of a chemical spill. On top of that, the smell won't leave the clothes even after repeated washings (4) without any detergent! Please go back to the Original formula and save the "updates" for other products designed for heavy smokers who live next to landfills. Also, your responses to comments are ridiculous when you read over the literally hundreds of negative reviews on this page. LISTEN TO YOUR ACTUAL CUSTOMERS!!! (And yes, I know how ridiculous it is to be shouting on a detergent review!)
Derek7502/08/2023
Scent is not pleasant
I really appreciate how effectively Tide cleans clothes, which is obviously the main objective for a laundry detergent. However, the scent has steadily gone downhill and that’s why I can’t rate it at 5 stars. I grew up in the 80’s/90’s and can still remember how clean and fresh my clothes smelled. The scent was not overpowering, it was lovely and had staying power. Please consider bringing back the true scent from years past that many people miss and others will grow to love too.
Please!
Lain01/27/2023
The Tide Team
Our Quality Team works hard with people like you to assure you always have a scent. We're eager to learn more, and we hope you'll call us at 1-800-879-8433. We look forward to seeing how we can help deliver you a scent your family loves!
01/30/2023
Terrible scent
[This review was collected as part of a promotion.] The new upgraded scent is way to strong and fake smelling. Please go back to the scent from 15 years ago. That had a light clean smell.
Paul23401/25/2023
The Tide Team
Thank you for sharing your thoughts regarding your recent Tide Original Powder Laundry Detergent purchase. Please know, your happiness is very important to us, and we're sorry to learn you're not a fan of our updated fragrance. We're hopeful you'll give us a call, because your comfort is very important to us, and we want to make sure we help you as best we can. We're answering calls from 9 AM to 6 PM, EST on Mondays through Fridays, and until 5:30 PM, Saturdays and Sundays. Our number is 1(800) 725-3296. Call at your convenience.
01/27/2023
okay, good to know i’m not imaging it..
opened up my new box of tide laundry powder.. ran a load, and was completely overwhelmed by the new scent!! i ran extra baking soda in the wash to try to get some of the scent out and it’s kinda fine, but after a week, the entire hallway my laundry room is in smells like this new scent, and my clean towels linens that share my laundry detergent cabinet are now completely saturated with the smell too. awful! i can’t imagine all this scent wafting around isn’t harmful to breathe in.. at least with the old formula it smelled fresh and nice…
i grew up with the original tide powder detergent and came back to using it after we bought our first house. i miss the smell of “home” i’ve come to associate with the old “original” formula. i honestly might have to transfer this detergent powder to some kind of sealed bucket to keep the overpowering scent from permeating through literally everything.
i really, REALLY hope there will be enough complaints to bring the previous formula back.
also (this is a slightly older problem), the box no longer has an overhanging lip to keep the lid closed, which is a BIG problem with using the detergent when there are curious pets around.
i sure won’t be in a hurry to stock up on tide powder anytime soon.. and i hope when i’m out of this terrible-smelling one in a year, we can have the original “original” scent back! otherwise, i’ll be on board with others in declaring i’ll be switching to another brand.
shikkokukori01/25/2023
The Tide Team
We assure you, there's nothing more important to us than your comfort and safety. Please know, our Safety Team has put a lot of research into our Tide Original Powder Laundry Detergent. While there was an update to this detergent in September 2021, we don't expect the reaction you're describing. We truly hope you'll give us a call, and give us an opportunity to help you out with this. Mondays through Fridays, from 9 AM to 6 PM, or Saturdays and Sundays, from 9 AM to 5:30 PM, EST, we're here to talk. Dial 1 (800) 879-8433.
01/27/2023
The Nose Knows
I am a big fan of Tide products. I usually use Pods but in effort to save water used in Pods, I switched to Original
powder. My complaint is that it does not have that Original Scent smell. It lacks a smell. Tide original would fill our laundry room with a wonderful scent before. I do like the efficiency with cleaning our laundry. I am thankful that has not changed. Glad to read your team is working on this. Meanwhile I will hang in there.
Bigfan101/22/2023
The Tide Team
We’re sorry to hear this and will share your thoughts with our Quality Team! It may be helpful to know that the number of pacs necessary to achieve a stronger scent depends on the load size. Adding an extra pac should provide you with the results you're looking for!
01/23/2023
Smells
You keep changing your formulas and have pushed me right out from using any of your products. You changed your original scent years ago and I could not get that scent out of my clothes. I started using the unscented that doesn’t work at all and I started mixing detergents. You have even done this with Downy. Good bye. You have lost a 35 year customer.
Angela7001/01/2023
The Tide Team
We're disappointed to hear this after your 35 years of loyalty. Our Quality Team is continuously working hard to improve our products to better meet the needs of loyal consumers like you. We hope you’ll share more of your thoughts at (800) 879-8433 because we’d like to learn more and see how we can help!
01/04/2023
The new scent is just awful :(
Sorry, but the last box I got smells awful. I had a tiny bit left of my previous box (it lasts me forever) and low and behold I’m not crazy! They smell completely different. If you want a different scent that’s fine (although I’m not sure who would buy it!), but why lie and try to pass it off as the original scent. I won’t use it and there goes my hard earned $ :( I’m not happy w/ feeling like I got scammed, but if you ever bring back the old scent I’ll come back. Until then I’ll have to use a different product….
Ejmi12/26/2022
The Tide Team
We're very sorry you don't like the new scent of our Tide Original. We assure you our intent was never to scam you, but to give you a great long-lasting freshness on your fabrics. While we know that scent and fragrance preferences are very personal and subjective, we'll definitely let our teams know you want the old scent to return. In the meantime, if you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
12/28/2022
Tide New “Original Scent”
Tide has changed the original scent; you do see the problem with these words together, right? When “original” is no longer the original, there’s a problem. Now I have a large box of Tide that I can’t stand. And I’m supposed to try the Mountain Spring to see if that’s the right one? I still think powdered Tide does the best job of cleaning of anything out there; the pods are for the birds. I’m going to be peeved if 1) Mountain Spring stinks and 2) I can’t find it in powdered form. Value and Quality can’t be rated higher since I have spent money on a large box of Tide that I can’t stand to use!
Broken Trust12/23/2022
The Tide Team
Thank you for your long-term loyalty to Tide. We're sorry you don't like the scent of the Tide Original Powdered detergent. We recently upgraded the scent to provide longer lasting freshness to your fabrics. While we completely understand that scent preferences and experiences are very personal, we'll make sure to let our teams know how you feel. We're here if you have any questions, or if we can help you further. Give us a call at (800) 879-8433.
12/28/2022
Change in powdered formula
Why did you add the blue crystals to your original powdered tide. We do NOT like your new formula and wish you’d bring the original powdered formula back to market!
Thank you,
The Gilmore Family
Courtg12/20/2022
The Tide Team
We're always looking for ways to delight our consumers with the superior clean of Tide. We're very sorry you do not like the latest innovations, and we'll be happy to make sure to tell our Development Team of your disappointment. If you have any questions, in the meantime, please give us a call at (800) 879-8433.
12/22/2022
Formula change?
It’s obvious your formula has changed. Please put out the old Tide once again and my family and I will start purchasing your product again
15JG12/14/2022
The Tide Team
We did update our Tide Original scent, and we're sorry your family feels this way. Our new scent has been tested with families like yours to ensure we continue to deliver the great scent experience you expect from Tide, and we'd like to further assist you. To see how we can help you further with this or answer any questions for you please give us a call at (800) 879-8433.
12/14/2022
Love Tide Powder
I am a long user of Tide Powder Detergent.
Yes I strayed due to price, but came back. It really does take out 7 day old stains. This is THE ONLY detergent that gets my husband's NC socks clean!! The only thing I would change is the smell. I've been using the Mountain Spring scent which is nice but doesn't leave your clothes fresh smelling without using scent beads. Please bring back the scent from the 60s that was delightful!! Or make the powder in the same scents as the liquid and or Pods.
PLEASE NEVER STOP MAKING THE POWDER!!! I LOVE THIS STUFF
HappyNCWife12/04/2022
New Smell is Intolerable
I have used Tide Original for 25 years and the new scent is making me sick. Please bring back the Original. This is gross.
BMC111/20/2022
The Tide Team
We're very sorry this is happening to you after 25 years of loyalty to Tide Original. Please know that your health and safety are very important to us, and we've tested our products to be safe when used as directed. While we know that scent and fragrance preferences are very subjective and personal, we'll make sure to let our teams know how you feel about the improved scent of Tide Powdered detergent. If you have questions, or if we can help you further with this, please give us a call at (800) 879-8433.
11/20/2022
NOT "original scent"
Why fix something that isn't broken? I grew up on original scent tide, but unfortunately now my entire family has insisted on changing detergents. So disappointing. What's funny is the majority of those leaving feedback reflect the same SCENTiment (see what I did there?...). Please consider a CocaCola move, and go back to the classic tide scent. Thank you.
TommyD12311/12/2022
The Tide Team
-We appreciate your lifelong loyalty to Tide the time you've taken to leave your review. We'll definitely let our team know how you feel about the scent upgrade. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
11/14/2022
Awful Smell
Tide seems to still clean okay, but the smell is so foul that I have to stop using it. I thought it was "just me" but my husband who has sensitive skin and requires another detergent for his clothing asked me to stop using it on my own clothing because he said they smell "putrid." I agree. TIDE are you listening? Plenty of other people also loathe this new, bad odor.
Zeesy11/08/2022
The Tide Team
Thank you for taking the time to reach out to us about the Tide Original Powder detergent. While we completely understand that scent preferences are very personal and subjective, we'll let our teams know how you feel about the upgraded fragrance of Tide Original. If we can help further or if you have any questions please give us a call at (800) 879-8433.
11/09/2022
Disappointed!!!
I am so disappointed with the new fragrance to the original tide. You should have called it a different name and leave the original alone. Not every one wants to smell strong fragrances on their clothes. There are many people that are sensitive to chemicals/ strong odours. This scent is the worst!!!
Breatheasy11/07/2022
The Tide Team
-We're very sorry you don't like the upgraded scent to Tide Original Powdered Detergent. While we completely understand that scent and fragrance preferences are very subjective and personal, we'll make certain to let our teams know how you feel. In the meantime, we think you'll love our Tide Free & Gentle Powdered Detergent. It is the Tide clean you know and love with no added dyes or fragrance. If you have any questions or if we can help you further with this, please let us know by calling (800) 879-8433.
11/08/2022
A TRUSTED RESOURCE
I have used Tide powder for many years and have always like it; however, the current fragrance is off-putting. I remember the days when my mother used " Clothes Line Fresh " powder and I always enjoyed bedding down with the fresh, subtle scent of Tide.
KENYON7210/29/2022
SMELL
THE SMELL HAS BECOME SO STRONG THAT AFTER FIFTY YEARS I CAN NO LONGER USE TIDE POWDER. BRING BACK THE PRIOR LIGHT SCENT. I HAVE STOPPED USING THIS.
10/25/2022
The Tide Team
Firstly, thank you for using our Tide Powder for the past 50 years. We're sorry that you're not a fan of this upgraded formula. Whenever we make changes, we do extensive testing to ensure it's just right for our new and loyal fans alike. Your feedback is very important to us, and we'd love to share your thoughts with our team. When you're free, please call us at (800) 879-8433.
10/27/2022
Had to throw away the new fragrance made me ill
Bought the original scent in powder and it was so strong even just sitting in the opened box. I had such an asthma attack we had to wrap it up in two garbage bags and throw it away. Will you PLEASE bring back the true original scent FORMULA? PLEASE. Most of us long time Tide customers do not like strong over powering and lingering smell In our home, in our clothes and in our bed linens and your “Original” original was just perfect the way is was and the way it cleaned. I am truly missing and nostalgic for the True Original Tide. Thank you! Again please make us happy and bring back the correct Original- will the real Original please stand up?
Julie22210/24/2022
The Tide Team
Julie, thanks for leaving your review! We're very sorry to learn about your experience with Tide Original Powder, especially since you've been such a longtime, loyal fan. ❤️ Please know that our detergents get quality and safety-tested multiple times during the manufacturing process to ensure a superior clean to your clothes and also that they're perfectly safe when used according to the label directions. We continually work with loyal Tide users like you to improve the experience and don't ever make changes without talking to consumers as part of our research. However, we realize changes aren't always going to be well received by everyone. To help make things right and pass along more details about your experience to our Product Quality and Safety Teams, would you mind giving us a call at (800) 879-8433?
10/25/2022
Best Laundry Detergent Ever!
We used Tide original when I was a child, a long time ago - 50"s. When I got older on my own, I tried other brands. but none compared to Tide. I still use it and the powder only. I do not like pods. Anyway, it is getting harder to find any Tide powder. Are you going to discontinue completely? Lord I hope not.
Georgia9910/22/2022
Bring back the old scent
I've been using this for some time and this new scent is not at all the same. The smell is not pleasant. I will have to look for another brand. I can't be the only one complaining about this. I actually paid more because of the scent.
stephanie090410/10/2022
The Tide Team
Thanks so much, Stephanie, for your loyalty and trust in Tide. We're sad you're not enjoying the updated perfume system, which adds freshness technology for a nice scent during laundering, and more scent after the garments washed with the powder dries. Your satisfaction is our goal, and we're sorry you're not feeling it. Please, give us a call any day of the week, from 9 AM to 6 PM, EST on Mondays through Fridays, and until 5:30 PM, EST on Saturdays and Sundays. Our number is 1 (800) 879-8433, call when you have a moment, we'll be ready to assist.
10/11/2022
Horrible Smell
New scent is awful! If you are going to change the scent create a new label. The liquid original scent smell is overpowering so I switched to powder. Now the powder has a new "original scent" that was snuck in. When I see friends I don't want to smell what detergent they use as their cologne or perfume. Ridiculous. Don't change something that people have loved for years and years. Do these comments really get shared with the research and development departments? People are upset. Do something!
Justin00710/05/2022
The Tide Team
We never want to upset a loyal Tide Fan who has embraced all our versions like liquid and powder. We appreciate your input and will be happy to let our team know that you find the scent to be too strong. If you have any questions, or if we can help you further, please feel free to give us a call at (800) 879-8433.
10/05/2022
Make Tide great again
Why did you have to go and change a good thing? I've used tide original my whole 58 years and my mother used tide original her whole 55 years before me. Please go and make Tide great again.
djn109/29/2022
The Tide Team
Whenever we make changes to our products, we do extensive testing to ensure it's just right for our new and old fans alike. We're sorry that you, a loyal Tide fan, aren't the biggest fan of this change. While scent is a preference, we'd love to hear from you about this and pass your feedback along to our team, since it's very important to us. We can be reached by dialing (800) 879-8433.
09/30/2022
Love the product, hate the smell
I've suffered from chronic migraines for years, which are triggered and exacerbated by perfumed products, including detergents, and so have used fragrance-free detergents for a long time. A couple of years ago, I was so happy to find that I could tolerate the light, pleasant fragrance of Tide Original Powder, and have used it ever since! However, I opened my latest box and have been so disappointed in the change that's been made to the fragrance. I find it extremely cloying, and I'm concerned that I won't be able to use it if it triggers migraine headaches for me. Please consider going back to the previous formula. Thank you.
Jenn8509/05/2022
The Tide Team
Above all else, your laundry day deserves to be an exceptional one. We're sorry to hear that you're not a fan of this upgraded scent, but please know this isn't normal since we do many tests to get these changes just right. However, you can be assured that this detergent is safe when used as instructed, but we know how important it is for you to not experience migraines, so we'd love to share more about our other products you may love, and learn more about your experience. When you're free, please give us a call at (800) 879-8433.
09/07/2022
Love the cleaning power, HATE the smell
I recently switched back to Tide Powder Detergent because I wasn't satisfied with my other laundry detergent and I wanted to use Tide as my overall household cleaner for washing floors, cupboards etc. Like most reviewers I was incredibly disappointed to open the box and discover that the "Original Scent" is nothing like the Tide Original that I grew up with! Old posts online suggested that Mountain Spring was the "new Original scent" but when it was available you couldn't buy it in the powder laundry detergent. Now it looks like that scent is discontinued too. It's ridiculous that a major brand would change the scent of it's products when you have decades of dedicated customers who had zero complaints. Now instead of just adding to your scent line-up you've alienated your most loyal customers. Deeply disappointed doesn't even describe it for me.
Ellen from Alberta Canada08/31/2022
The Tide Team
We never want to disappoint a long-time Tide user, Ellen. We're very sorry you don't like the scent of our Tide Laundry Detergent Original Powder. While we completely understand that scent and fragrance preferences and experiences are very subjective and unique, we'll make certain to let our team know how you feel about the scent change. We would like to mention that while we know that Tide Powder is an awesome laundry detergent; we've never tested it as a floor or cupboard cleaner and cannot recommend it for those uses. If you have any questions, or if we can help you further with this, please feel free to phone us at (800) 879-8433.
09/01/2022
Powder Comeback!
People, you need to really go back and revisit the powder especially if you have a high efficiency machine. First of all its more environmentally friendly with a cardboard box and less water in the manufacturing process. Second, have you looked at amounts? You need only a little bit. Next, it dissolves beautifully!! Now this is where I had issue in the past, I’d find some undissolved granules-but not anymore. And the smell is quite fresh and clean and not overpowering. Of course it deep cleans and clothes look great as always with Tide. So, I really, really think Tide Original powder is an excellent product and if you haven’t tried it recently you definitely should!
SharonMom308/27/2022
New Formula Stinks
From the negative reviews here and other cleaning social media posts, you should seriously consider bringing back the old Original Acti-Lift formula. It's not just a laundry product to many, it's also a household cleaning product. I sure miss that good clean scent. This new Fast Dissolve "original" stinks. My clothes do not smell clean nor does my house after I mop. Please, I really don't want to switch to Gain. Please bring back the former scent.
grambam08/11/2022
The Tide Team
We're sorry to hear that you're not a fan of our upgraded scent. Your feedback is important to us, and since we do many tests to get our upgrades and scents just right, we'd love to hear your thoughts and share them with our team. When you're free, please give us a call at (800) 879-8433.
08/15/2022
The one and only and now it’s garbage
I’ve had issues, sensitivity to scents, etc with many detergents but this was my go to. Load after load of the tide original powder. And now it smells like garbage and my clothes seriously seem less clean. Who does that?! Go mess with your dumb pods and leave this alone. I can barely tolerate that nasty smell. There is NO reason to pick the name brand anymore.
PersonWithASenseOfSmell07/20/2022
The Tide Team
We're very sorry you had this experience. While we completely understand that everyone has very subjective and unique scent preferences, we'll make certain to let our team know how you feel about the new scent of Tide Powder. In the meantime, if you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
07/20/2022
NEW SCENT IS AWFUL AND UNBEARABLE
Loyal user of 30 years and I’m stopping using Tide and throwing away whatever I have left. This new formula is beyond unbearable. I can’t stand the smell and My BODY is having an adverse reaction to it. It’s beyond awful.
Westport07/17/2022
The Tide Team
Your safety and satisfaction are our top priority. We want you to confidently use your favorite detergent, so we do many safety checks in place to ensure this. We're so sorry this happened especially to one of our loyal fans. Whenever we make these changes, we do many tests to get it just right, and since we take reports like this seriously, we'd love to hear from you about this. Please give us a call at (800) 879-8433.
07/18/2022
Leave A Good Thing ALONE
[This review was collected as part of a promotion.] We have been using original (boxed powder) Tide detergent for over 40 years, but I'm afraid we just can't handle this new scent anymore. My husband has been saying to me that he noticed and felt and smelled something different with our Tide and I told him it was his imagination. I have never been any fan of any scents/fragrances mostly due to my asthma, but I was used to the original (old) Tide. Our granddaughter helped us find this: Recently, we updated the formula for our Tide Original Powder, adding freshness technology for a nice scent during the laundry process and more scent after the clothes dry. Our testing and research showed us this was a great addition ........ A PERFUME SYSTEM UPGRADE? So many people have so many different allergies and so many establishments are trying to adopt fragrance-free policies. We understand that many folks like to smell like a bottle of fragrance and that's why there's Axe and Gain laundry detergent and other potent options. Couldn't you have kept your foo-foo fragrances in your other products/models and LEFT ORIGINAL TIDE ALONE??
PLEASE GO BACK TO THE WAY THIS HAS BEEN FORMULATED FOR THE LAST FEW DECADES. We have been soooooo disappointed in your re-formulation the last several months. Make it Tide ORIGINAL Powder Laundry Detergent again :-)
So Very Disappointed07/12/2022
The Tide Team
We're very disappointed to read this, and thanks for leaving such a detailed review. Your 40-plus years of loyalty to our flagship product is greatly appreciated! We're sorry the updated scent of Tide Original, however, doesn't please you or your husband. Fresh smelling, wonderfully clean clothes are at the heart of our mission, as all our products are rigorously tested to ensure this quality. When you have time, please give us a call at (800) 879-8433. One of our product experts will want to gather a little more information on your Tide Original experience to share with our Quality Assurance Team, as well as help you select a different Tide that you'll hopefully love just as much!
07/12/2022
The Smell Is Horrible
I am not sure if Tide is trying to pull a “New Coke” marketing scheme, by selling a truly horrible overwhelming scent. In other words, Tide needs to bring back the original scent, a Tide “Classic” if you will. I really don’t want to go to a less effective laundry soap brand, but I must if Tide thinks that this is the correct way to go.
Edward515007/10/2022
The Tide Team
We're sorry to hear that a loyal Tide fan like you is feeling this way, Edward. We can assure you that a lot of thought goes into the design of our products, though we do understand that preferences can vary. In September 2021, this product underwent a perfume system upgrade. We added freshness technology for a nice scent during laundry and more scent after the clothes have dried. We do value this feedback, and we'll be sharing it with the rest of our team. We'd also like to learn more about your experience, as well as answer any questions you may have. When you have a chance, please give us a call at (800) 879-8433.
07/12/2022
Why
I recently decided to go back to an old favorite and was in for a surprise. When I opened the box there was a new scent and it’s horrible. Honestly, it stinks to me and apparently a lot of other people who loved the old scent. If we want to use febreeze we could add it ourselves or offer it with the febreeze scent you like. I beg you to change it back to the original. I looovvveeeddd the way it made my clothes smell without adding all of these new additives. Listen to your customers and go back to the old recipe please. You may lose more consumers.
Mad Max07/08/2022
The Tide Team
Thanks so much for sharing your feedback with us. We're sorry that you're not a fan of our Tide Original Powders upgraded scent. Whenever we make these changes, we do many tests to get the new scent just right. Although scents a preference, we'd still love to hear your thoughts about this. When you have a moment, please give us a call at (800) 879-8433.
07/08/2022
New Scent is Horrible!
I have been using Tide powder for 10 years - the scent was light, loved that the packaging wasn’t plastic, and my clothes always came out clean. The new scent is so overpowering and nearly impossible to get out of my clothes. As a healthcare worker who relies on neutral scents and adequate cleaning power when washing my scrubs, Tide had never let me down, until the scent was changed. I’ve had multiple patients express how strong and off putting my clothes smell, which is the last thing I want to think about when caring for sick individuals. I’m sorry to say you’ve lost another customer.
Jp102307/02/2022
The Tide Team
We appreciate the trust you have in our Tide Laundry Powder, Jp. Please know, while we recently implemented an update to our perfume system, we're saddened this didn't work for you. We suggest giving Tide Free & Gentle Powder a try. It has Tide cleaning power, but is free of both dyes and perfumes. Learn more about it here: https://tide.com/en-us/shop/type/powder/tide-free-powder
Please, give us a call for some help picking up a box. Reach us at 1 (800) 879-8433. We're by our phones Mondays through Friday from 9 AM to 6 PM, EST, and from 9 Am to 5: 30 PM, EST, on Saturdays and Sundays. We're hoping to hear from you soon.
07/05/2022
Scent change is very upsetting
Every stitch of my clothing, since birth 51 yrs ago, has been washed in Tide Originsl powder.
I stayed true to Tide even when I was broke in college and refused to use lesser, cheaper brands. I'm an "all natural, organic" consumer but I refuse to give up my Tide. That's how much I loved Tide.
But, NOW, I'm seriously looking for another detergent because they've changed the scent and it's unbearable.
The smell of freshly cleaned sheets made my family excited to go to sleep.
It's pretty bad when my three kids 9-13 asked me what's wrong with the sheets and want them changed because the smell like bad perfume.
Please, Tide, please go back to the true original scent! I rather smell essential oil based detergent than whatever this new scent is.
Nikki J07/01/2022
The Tide Team
We truly appreciate your trust and loyalty to Tide Original Laundry Powder, Nikki. We know you've got many choices, and knowing we're the ones brought into your home is truly humbling. It's also sad to learn our recent perfume system is causing you to rethink your choices. We hope you'll give us a call, we'd like to talk with you about your experience and help you as best we can. Mondays through Fridays, we're available from 9 AM to 6 PM, EST; on Saturdays and Sundays, we're phone-side form 9 AM to 5:30 PM. Just dial 1 (800) 879-8433, we hope to talk to you soon.
07/05/2022
Please return to original "original" scent
I've loved using Tide powder for more than just my laundry, but now I am in search for a new all-purpose cleaner. The newly formulated Original scent is extremely unpleasant and it lingers in the clothes when I wash them. I am wasting money and electricity and time because I am running an extra rinse/spin cycle on all my clothes to help minimize the smell (this works a little bit). If Tide listens to its customers and scraps this scent, this once-loyal customer will come back.
amanda4932207/01/2022
The Tide Team
-We never want to disappoint a loyal Tide consumer, like you Amanda. We're very sorry you don't like the new scent of Tide Powder Laundry Detergent. We will make certain to let our teams know how you feel. We value your input. If you have any questions, or if we can help you further with this, please feel free to give us a call at (800) 879-8433. We're here for you.
07/01/2022
If it ain’t broke don’t fix it!
To say I’m disappointed is an understatement. I have been a loyal Tide Powder Detergent user for over 20 years and recently after purchasing a box I noticed a difference in scent and thought it was a fluke until my husband purchased another box and confirmed my Suspicions. The new scent is overwhelming and the aftermath of the scent after washing is not the same. Tide powder detergent is the reason I loved doing laundry and made it one of my favorite chores to do now that is all gone. Please go back to the original scent I don’t want to have to change my laundry detergent.
DreaCast06/27/2022
The Tide Team
We never, ever want to disappoint a loyal Tide user, especially one that has been with us for over 20 years! We're very sorry you don't like the new scent of our Tide Powdered detergent. While we completely understand that scent and fragrance preferences are very subjective and personal, we'll make certain to let our team know how you feel. We rely on consumer input, just like yours, when it comes to evaluating products and changes. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
06/28/2022
I like it!
Growing up, we never used Tide because my mom was allergic. I’ve used many different brands. I tried just about every treatment and remedy to get sweat stains out with no change. Even the very expensive Persil. On a whim, I tried Tide powder. Imagine my surprise when it took out the sweat stains! No pretreat or anything. I always thought Tide was overhyped but it really does work. Also took a consistent dinginess out of my white bath towels. I don’t know why everyone is harping about the scent. I do not find it overpowering or offensive at all. It smells fine to me and I usually oppose heavy scents. Cheap FOCA and Ariel detergent smells way stronger and offensive to me. Tide does NOT leave a lingering odor. Only a faintly clean scent. I like Tide powder and will use it from now on.
timoftomorrow06/24/2022
Hate the scent!!!
Can't be in the house while laundry is being done! I agree don't fix what ain't broken. Already purchased another product because of the smell.
MrAdams06/20/2022
The Tide Team
At Tide, we believe that our detergents can always be improved. Whether that be from its cleaning abilities, to its size, to even its scent. We're sorry that you're not a fan of its new scent, and we'd love to hear from you about this since we do many tests to get it just right. When you have a moment, please give us a call at (800) 879-8433.
06/21/2022
Please switch back to original scent
We have been using tide for decades and liked the mild clean smell. The changes now keep making me think my clothes have gone sour. No Bueno
Btboy06/19/2022
The Tide Team
As a loyal user, you know how important freshness is. Whenever we make changes to the scent in our detergent, we do extensive tests to get it just right, so we're sorry if this change soured it up for you. Although scent is a preference, we'd love to hear your thoughts and share them with our team. We can be reached at (800) 879-8433.
06/21/2022
Overpowering scent
I’ve been using Tide original scent powder for over 40 years. The recent change made to the scent is so strong and overpowering, it totally bothers my nose and smells like a cheap air freshener. Very sad that you had to change such a great and time-proven product. You’ve just lost another customer and will be seeking a refund. Please go back to your old formulation.
MrsB1006/11/2022
The Tide Team
Your safety, satisfaction, and loyalty are of the utmost importance to us, so we're sorry that you're not the biggest fan of our new Tide Powder Original Scent. We do many tests to get its scent just right, and we conduct may safety checks too to ensure your experience with it is nothing less than exemplary. We take reports like this seriously, and we'd like to hear from you about your experience and help. We can be reached at (800) 879-8433.
06/15/2022
You might as well buy Gain
One of the things I loved about Tide Powder (been using it for about 50 years) was that the smell was never overpowering. Not anymore. I've stopped buying Tide and now buy another powder brand. The smell is awful and it just won't go away. I could live with it if it dissipated over time but I actually had family members ask if I was wearing some strange perfume when I wore clothes that I'd washed weeks ago! Really? What were you thinking. Maybe you want to cater to people who don't bathe?? Anyway, you've lost me and many people I've spoken with by adding this "follow you everywhere" smell. Bad decision.
Ligand06/05/2022
The Tide Team
We're sorry to hear that a loyal Tide fan like you is having this experience, since a lot of thought does into creating features that we think you'll enjoy. As well, we're always looking to bring you the latest innovations. In September 2021, this product underwent a perfume system upgrade, and this added freshness technology for a nice scent during laundry and more scent after the clothes have dried. If you'd like to remove this scent from your items, rewash them using the hottest water temperature safe for the fabric. Also, if they're bleach-safe, use bleach while washing. We do value your feedback, and we'll be passing your comments along to the rest of our team. We'd also like to learn more, so please give us a call at (800) 879-8433 when you have a moment.
06/09/2022
Too much fragrance
I have been a Tide original powder user for more years than I can remember. I liked it that it didn’t have much fragrance as I am allergic to many perfumes. I am disappointed with this product and will have to find another brand to use. Please bring back the original formula!
Amy0406/04/2022
The Tide Team
Amy, we never want to see a loyal Tide Fan leave us. Please know your health and safety are very important to us, and we thoroughly test our products to be safe when used as directed. If fragrances are what is giving you pause, we'd like to recommend our Tide Free & Gentle Powdered detergent. It's everything you want from our Tide, with none of the fragrance or dye. If you have any questions, or if we can help you with this, please give us a call at (800) 879-8433.
06/09/2022
More detergent now required per load
I bought a new box of tide and noticed that while the same size and weight box used to include 180 loads and now only covers 143. If you examine the instructions on both boxes, you see that a medium load used to require 1/5 cup and now requires 1/4 cup. Is the new formula less effective and therefore requires more? Or is the change just designed to get consumers to use and purchase more detergent than necessary? This is not the first time tide has done this. A few years ago the same box provided more than 200 loads.
Annie1605/28/2022
The Tide Team
We're disappointed to hear you didn't have the experience from Tide you expected, Annie. We'd like to get more information to help, as well as share this with our Quality Team, so when you have a chance, please reach out to us at (800) 879-8433.
06/08/2022
Hate the new scent
Have been using Tide for years and always loved the scent of clean sheets after a wash. Just bought a new box and find the scent much more perfumie and off putting, that I had to air out my sheets. WILL NOT BUY THIS AGAIN! Sad they have to change a good thing...
VirginiaK05/27/2022
The Tide Team
We certainly appreciate your great loyalty to Tide over the years, Virginia, and we're sorry to hear that this was your experience. We can assure you that a lot of thought goes into creating features that we think you'll love, and we'll be sure to share your comments with our team. We're always looking to bring you the latest innovations, which is why we made a perfume system upgrade in September 2021. This upgrade added freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd be happy to learn more and answer any questions you may have, so please give us a call at (800) 879-8433 when you have a chance.
05/27/2022
What Happened to the Scent?
The new scent is so strong it is horrific! I switched from the powder to the liquid, and it is the same thing. The scent makes me sneeze when I dispense the product. Then when I dry my clothes, it is even worse, the whole house smells. Then I think I am in the clear until I wear my clothes, and the scent will just not go away. I have been using Tide for 30 years. I will be switching to a new detergent. Sorry, but you have lost a long-time customer.
scd505/12/2022
The Tide Team
Your safety is our highest priority, and we're so sad to learn about this experience. Recently, we updated the formula for our Tide Original Powder, adding freshness technology for a nice scent during the laundry process and more scent after the clothes dry. Our testing and research showed us this was a great addition, we're disappointed it didn't work for you. We'd like to talk more with you about this and help as much as possible. Please call 1 (800) 879-8433 any Monday through Friday, from 9 AM to 6 PM, EST. We're also by our phones Saturdays and Sundays, from 9 AM to 5:30 PM, EST. We hope you'll call soon.
05/13/2022
New scent is replusive
The best thing about the old Tide original was the fact the smell was clean and faint.
No one needs horrible scents to make their clothes cleaner. The smell in my laundry room makes me want to vomit. Why did you fix something that wasn't broken
PSWIFT05/07/2022
What’s with the smell?
I thought I was having a problem with my sense of smell until I read the scent was changed. The box was in the trunk of my car and the awful smell was overwhelming as I drove home. I’m using it with an extra rinse, but I will try a different brand of detergent next time. The product was fine before so why the change? For a product this expensive I expect much better.
Betty94305/05/2022
The Tide Team
When it comes to Tide we always want to make sure you're getting the best clean possible, so it makes us sad to hear the scent of Tide Original isn't the one for you. We appreciate you sharing this with us, and we'll be sure to share this with our team that you prefer the old fragrance. If you have questions or would like to share more, give us a call at (800) 879-8433.
05/07/2022
Tide new scent
The new scent of Tide is terrible! Bring back the original tide scent we all loved
DonnaB0604/26/2022
The Tide Team
We're sorry to hear that a loyal Tide fan like you isn't enjoying this scent, Donna, since we do put a lot of thought into creating features that we think you'll love. In September 2021, a perfume system upgrade did take place, and it added freshness technology for a nice scent during laundry and more scent after the clothes have dried. We certainly appreciate you sharing this feedback, and we'll be sure to let our team know how you feel. As well, we'd be happy to learn more about your experience. When you have a chance, please give us a call at (800) 879-8433.
04/27/2022
Stinky!
[This review was collected as part of a promotion.] Why change? The floral and fruit notes, stink! No one wants this in their laundry!
Deb 043004/19/2022
The Tide Team
We're very sorry you don't like the upgraded scent of our Tide Original Powder Laundry Detergent. We appreciate your input and will make certain to let our teams know how you feel. If you have any questions, or if we can help you with anything, please give us a call at (800) 879-8433. We're always here for our Tide Fans.
04/20/2022
The new SCENT STINKS!!!!!
I've been using Tide HE powdered detergent for years and years. I avoid GAIN because it's scent is nauseating. Now I've got to find another product. Not everyone likes scented clothing and, well, you've managed to "take the cake" of messing up a perfect product. I'll be looking for another brand.
NoMoreTideforMe04/17/2022
The Tide Team
We're sorry to hear that a loyal Tide fan like you feels this way. We can assure you that a lot of thought goes into the features of our laundry detergent, and we're always looking to bring you the latest in innovations. In September 2021, this product had a perfume system upgrade that adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd like to mention that we do offer our Free & Gentle powder detergent, which is unscented. We'll be sure to let our team know how you feel about this change, and we'd like to learn more about your experience. When you have a moment, please give us a call at (800) 879-8433.
04/19/2022
Tide original new scent - awful
New scent on Tide original powder is too powerful.
What were you thinking?
The change is not good.
Troy04/17/2022
The Tide Team
We're sorry to hear that you feel this way, Troy, since a lot of thought does into creating features that we think you'll love. We're always looking to bring you the latest innovations, which is why we upgraded the perfume system of this product in September 2021. This upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We do value your feedback, and we'll be sure to pass your comments along to our team. As well, we'd be happy to learn more about your experience. When you have a chance, please give us a call at (800) 879-8433.
04/19/2022
bring back the old box
The new tide powder box does not have the lip that would seal the box anymore.When I pull the tab to open the box it stays open all the time does not over lap anymore. I have to take all the powder out of the new box and put in the old box.
blueeyes262604/10/2022
Scent changed
I have used and loved Tide powder for years. My most recent box has an awful perfume smell. I’m very sensitive to scents and will be returning the box and finding a new product to use. I’m very disappointed.
momofthree201404/09/2022
The Tide Team
We’re sorry to hear that a loyal Tide fan like you is feeling disappointed, and we’ll be sure to pass your comments along to the rest of our team. We can assure you that a lot of thought goes into creating features that we think you’ll love. However, we do understand that preferences can vary from person to person. We did change this product in September 2021, and the perfume system upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We’d like to learn more about your experience and gather additional details for our team. When you have a moment, please give us a call at (800) 879-8433.
04/12/2022
Hate the new scent
I have used Tide exclusively for 25 years. The new scent is way too strong and perfume-y. Bring back the fresh scent you have always had!
Lola60104/08/2022
The Tide Team
Your loyalty over the last 25 years is extremely appreciated, and please know we never want to leave a fan like yourself feeling disappointed. When we design our products, we do extensive research and consumer testing to create features that we think you'll love, so we're sorry to hear you're not impressed with the Tide Original Powder perfume system upgrade. We'd like to learn more about your experience to share with our team and help, so please give us a call at (800) 879-8433.
04/12/2022
Smell Change
The new smell is nothing like the original, im incredibly disappointed bc i just bought 102 loads worth of this powder. i don’t always use powder detergent so i actually still have some of the original scent; it’s incredible how different it is; and honestly it just doesn’t smell like laundry to me anymore
lyricsorgtfo04/06/2022
The Tide Team
We’re sorry to hear that you’re feeling disappointed, and we’ll be sure to let our team know how you feel. Since we’re always looking to bring you the latest innovations, we did recently update this product. The perfume system upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We’d be happy to learn more about your experience, so please give us a call at (800) 879-8433 when you're able.
04/06/2022
EVERYONE hates the new Tide!
How many bad reviews and lost customers will it take for P
RB5504/04/2022
The Tide Team
We appreciate you taking the time to share your opinion regarding the Tide Original Powder upgrade. When we design our products, we do extensive research and consumer testing to create features that we think you'll love. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. Your satisfaction means everything to us, so if you'd like to share more, or if there's anything else we can do for you, then please give us a call at (800) 879-8433.
04/05/2022
Change to Tide "Original" product
I have used Tide Original powder detergent for a number of years and was surprised to find that the last box I purchased has a STRONG and VERY UNPLEASANT scent. I do not understand why this change has been made to what was a very good product. Labeling it as Tide Original is misleading. I'm planning to return this box to the store and look for a different brand of laundry detergent. Please consider offering the previously labeled Tide Original product again!
JudyW7304/03/2022
The Tide Team
We truly appreciate your loyalty to Tide, but we're sorry to hear you're disappointed with your recent purchase. The Tide Original Powder perfume system upgrade is designed to add freshness technology for a nice scent during laundry and more scent after the clothes have dried, but we understand that preferences vary from person to person, so we appreciate you taking the time to share your feedback. We'd like to learn more and help with this, so please give us a call at (800) 879-8433.
04/05/2022
Bring back old "original" scent!!!
I have LOVED Tide powder for many years. It works better than anything and I've enjoyed the original scent. However, you have amped up the scent and it is way too strong. It lingers far too long and is no longer nice. Sadly, I will be switching to another detergent.
oneets03/31/2022
The Tide Team
We understand that fragrance preferences vary from person to person, so we truly appreciate you taking the time to share your feedback. Tide Powder was recently upgraded to provide a nice scent during laundry and more scent after the clothes have dried, so we're sorry to hear you're not impressed with this update. Your satisfaction means everything to us, so we'd like to help with this. Please give us a call at (800) 879-8433.
04/01/2022
New Scent is Overpowering!
The new scent is totally overwhelming! The best one ever was the true original, and the last one wasn’t bad at all. This one is just way too cloying and makes it seem like you’re trying to cover up something rather than just being fresh smelling.
CleaningStuff202203/31/2022
The Tide Team
Tide Powder was recently upgraded to provide a nice scent during laundry and more scent after the clothes have dried, so we're sorry to hear you're not impressed with this change. We certainly never want to leave you feeling disappointed, so we'd like to learn more about your experience to share with our Quality Team and help with this. Please give us a call at (800) 879-8433.
04/01/2022
Terrible new scent makes product unusable
I was a lifelong Tide user but the 2022 scent "upgrade" is unbearable. It makes the whole house stink. Change it back! Until you do, you have lost this customer.
Kaattee03/27/2022
The Tide Team
Thanks for being such a loyal Tide user for all these years. While there hasn't been any changes in 2022, your disappointment makes us sad to hear, and we want to help. So we can make this right, please give us a call at (800) 879-8433. We hope to hear from you soon.
03/29/2022
New scent is awful
We won’t be buying tide again until the old scent comes back.
03/22/2022
The Tide Team
We're sorry to hear that you feel this way, since we can assure you that our laundry detergents go through many quality checks to ensure that you can enjoy using them. Since we're always looking to bring you the latest innovations, this detergent was given a perfume system upgrade, which adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We certainly value your feedback, and we'll be sure to pass your thoughts along to the rest of our team. We'd be happy to learn more about your experience and answer any questions you may have, so please give us a call at (800) 879-8433 when you have a chance.
03/23/2022
Change the scent back
Listen to your customers. We want the old scent back. This is not an improvement, and you have alienated loyal customers. What a disappointment, with absolutely no warning on the box that the scent has changed. Absolutely disgusting. This goes beyond having a personal preference for scent, this is a clear downgrade and a departure from what made tide great.
Terribletide03/18/2022
The Tide Team
Thank you for taking the time to let us know how you feel about the scent change of the Tide Original Laundry Detergent Powder. We rely on consumer feedback like yours when we make changes and improvements to our products. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
03/20/2022
Tide Powder Change in Smell
The new smell of the Tide Powder is overwhelming. I had to check the box twice to see if I purchased the wrong one. It even leaves my machine with a strong odor. I have used the Tide Powder for 40 years but the smell is driving me away.
Deb1103/16/2022
The Tide Team
We're sorry a loyal Tide fan like you feels this way, Deb, since our detergents do go through many quality checks to ensure that you can enjoy using them. We do value this feedback, and we'll be sure to pass your thoughts along to the rest of our team. We'd like to mention that there has been a perfume system upgrade which adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd be happy to learn more about your experience, so please give us a call at (800) 879-8433 when you're able.
03/18/2022
Why CHANGE a good thing?????
I have used TIDE HE powder for 23 years…..and just opened a box of the new improved quick dissolving formula…..it SMELLS horrible and is over powering, and does NOT dissolve quickly… in fact it does not dissolve…..it cakes up in my dispenser! If this is the improvement, then I will be switching to a different detergent! I am not sure why P
Salessister03/16/2022
The Tide Team
We appreciate your great loyalty to Tide, and we're sorry you're having this experience. We can assure you that we have many quality checks in place to ensure that you can enjoy the best possible results with our detergents, and we'll be sure to pass your comments along to the rest of our team. We're always looking to bring you the latest innovations, and in September 2021, this product was given a perfume system upgrade that adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. As well, there was a surfactant change for better dissolution in a variety of wash conditions. To ensure it dissolves properly, we suggest making sure to follow the dosing instructions. To clean out any build-up, remove the dispenser/dispensing drawer and clean it with hot soapy water. We hope this helps, and please give us a call at (800) 879-8433 if you'd like any further assistance. As well, we'd be happy to answer any questions you may have.
03/18/2022
New scent is terrible
I LOVE Tide powder, it works better than anything and I've used it for years. However, I just bought a new box and finally got the god awful new scented stuff that EVERYONE I KNOW HAS BEEN COMPLAINING ABOUT. The bad news was accurate, my entire basement stinks of it. It's giving me headaches and I will sadly be returning to my previous brand.
Liv_03/15/2022
The Tide Team
We're sorry that a great Tide fan like you is having this experience, Liv, and we hope you're feeling better. Safety is at the heart of all we do, and we can assure you that our products have been thoroughly evaluated to be safe when used as directed. We'll be sure to pass your comments along to the rest of our team, and we'd like to gather some more product details for our Safety Team. When you have a moment, please give us a call at (800) 879-8433.
03/18/2022
Overwhelming smell
I have used Tide Original Powder laundry detergent for years. It has been a wonderful product to use. I just finished up a large box and opened a new one today. Immediately upon opening I could tell something was different - an overpowering smell was coming from the new box. The smell is not a pleasant one. I am very unhappy with this - I guess I will need to find a new detergent and I hope I can get my money back from this purchase. It's a shame Tide changed this product!
TMK2303/15/2022
The Tide Team
We're sorry a loyal Tide fan like you had this experience, and we'll be sure to pass your comments along to the rest of our team. We can assure you that a lot of thought goes into the design of our products, and we're always looking to bring you the latest innovations. We did update our Tide Original powder detergent, and the perfume system upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd be happy to learn more, so please give us a call at (800) 879-8433 when you have a chance.
03/17/2022
new smell
Please put the "original" smell back in the Tide powder. Just bought a new box and this change is so disappointing. Had to start using dye and fragrance free Downey for the same reason.
craftyRN03/13/2022
The Tide Team
We're sorry to hear that you're feeling disappointed, and we'll be sure to pass this feedback along to the rest of our team. In September 2021, we did update our Tide Original powder detergent, and the perfume system upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd be happy to learn more about your experience, so please give us a call at (800) 879-8433 when you have a chance.
03/17/2022
New scent is terrible
I just opened a new box last week and a week later my laundry room still smells awful like fake room freshener. My clothes stink now too. This is the only kind offered at big box stores like Sam's Club and Costco for a decent price for large families. Please remove the horrible fragrance.
mcmac8903/04/2022
The Tide Team
We're sorry this has been your experience, and we'll be sure to let our team know how you feel. As well, we'd like to assure that a lot of thought does go into creating features that we think you'll love. In September 2021, we did upgrade our Tide Original powder detergent in order to add freshness technology for a nice scent during laundry and more scent after the clothes have dried. To help remove this scent from your clothes, we suggest rewashing them using the hottest water temperature safe for the fabric. We'd also be happy to learn more and answer any questions you may have, so please give us a call at (800) 879-8433 when you're able.
03/08/2022
#tidescentgate
I opened up a box of powdered tide and it smelled like someone had tossed a leaky bottle of axe spray in there.
Tidescentgate03/03/2022
The Tide Team
We're so sorry you don't like the improved scent profile of our Tide Original Powder. While we completely understand scent and fragrance preferences are very personal and subjective, we'll make sure to let our teams know how you feel. If you have any questions, or if we can help you with this give us a call at (800) 879-8433.
03/04/2022
Why did you change “original” scent?
I have been a loyal Tide user since growing up in my mother’s house. My dad worded for P
Essie9802/28/2022
The Tide Team
Hello Essie. It's our goal to constantly improve our product to satisfy and delight our consumers with the superior clean of Tide. We're very sorry a multi-generational, loyal usere like you doesn't like the improved scent profile of our Tide Powdered Detergent. We will definitely let our teams know how you feel. In the meantime, if you have questions or if we can help you further, give us a call at (800) 879-8433.
03/02/2022
Tide original powder
Why on earth did you change the scent ,,, I have used Tide original powder for over 50 yrs and the new box I just bought is stinking out my house and making my clothes stink ,,, Tide original always had a clean soap smell that caused less allergies inmates family and they always advertised that ,,, you should recall it and change the scent back to show your support of you customers ,,, in this day and age with so many people developing more allergies to scents I don’t understand why you would change it and the person who’s bright idea should be let go ,,,, I tried you pods and 5hey left my washer stinking like mildew after a while and m6 clothes the same way ,,, I would love to know why you took a great product and purposely ruined it??
Sasha8502/27/2022
The Tide Team
We're very sorry you don't like the improved fragrance profile of our Tide Powdered detergent. While we completely understand that scent and fragrance preferences are personal and subjective, we'll make sure to let our teams know how you feel. In the meantime, we think you will love the Tide Free & Gentle Powdered detergent. It has the same great Tide clean you love without dyes or fragrance. If you have any questions, or if we can help you with anything further, please let us know at (800) 879-8433.
02/27/2022
Scent
The new scent is the horrible! My clothes and home smell terrible. The smell is worse than rotting garbage. Please change back to the original.
Kris2L02/25/2022
The Tide Team
We're very sorry you don't like the improved scent profile of our Tide Powder detergent. While we completely understand that scent preferences and experiences are unique and personal, we'll make sure to let our teams know how you feel. If you have any questions or if we can help you further, give us a call at (800) 879-8433.
02/27/2022
The smell
I’ve been using original Tide powder my whole life because it didn’t have a strong scent and worked really well. I can’t buy it anymore the new horrible perfume smell is just awful. The laundry room stinks after doing laundry. Roses really smell like doo doo. I’ll have to find a new detergent :(
AK515502/25/2022
The Tide Team
"Lean a little closer." We're very sorry that you had this experience. We completely understand that scent and fragrance preferences are subjective and personal, but we'll let our teams know how you feel. We'd hate to lose a loyal Tide Powder user. Can we recommend the Tide Free & Gentle powder? It will give you a great clean with no added fragrance. In the meantime, if you have any questions, or if we can help you with anything, please give us a call at (800) 879-8433.
02/25/2022
The smell is terribly strong
I have used Tide for years. Particularly because it works well and has a mild scent. I just gag every time someone gets in my vehicle that uses gain or some similar product or when their clothes are covered with scent boosters-I just hate it. It makes me feel like people are covering themselves in chemicals. Tide you have done yourself a huge disservice by changing your scent.
Renee9802/23/2022
The Tide Team
We're sorry to hear you don't enjoy the scent upgrade, Renee, since we never want to leave our loyal fans feeling disappointed. We have a variety of powder detergent options, so when you have some free time, please reach out to us at (800) 879-8433, and we'll help find one you enjoy just as much.
02/25/2022
Horrible new scent
I just opened a new box of powdered Tide and can’t believe how awful it smells. Like cheap car freshener. This happened awhile ago with the Tide pods and I had to switch to unscented fresh and clear (not sure if they ended up switching back to the original scent). So sad this is now happening with powdered Tide which I use on everything from laundry to household cleaning. Throwing away a brand new box and hoping they announce a return to the original scent. Until then, I won’t be able to purchase.
BringBackOriginalTide02/22/2022
The Tide Team
We're sorry to hear you're not impressed with the scent change of Tide Original, since we never want to leave our loyal fans feeling disappointed. Your satisfaction means everything to us, so we'd like to help you find a new favorite product. Please give us a call at (800) 879-8433.
02/24/2022
Change of Scent 2022
Hello - I too have been using Tide powder for several years and been happy with the performance of the product. I recently purchased what I thought was the same Tide Power (rated for HE washers) and am overwhelmed by the heavily perfumed smell emanating from the clothes that I have washed. I am not one to be affected by odors but I can tell you, this is so heavily scented, it is really awful and it definitely is bothering me! Especially when I wash my re-wearable face masks. It is terrible and I too with all these other customers urge you to return to the other formula. #ifitaintbroke !!
teddysanmom02/22/2022
The Tide Team
Your loyalty over the last several years is extremely appreciated, and please know we're sorry to hear you aren't happy with the Tide Powder Original scent change. Your safety is our number one priority, and all of our products are thoroughly evaluated to make sure they're safe when used as directed, so we'd like to learn more about your experience to share with our Safety Team. Please give us a call at (800) 879-8433.
02/24/2022
The Fragrance has changed. Not in a good way.
so disappointing, the smell gives me headaches.I tried to give the box away on FB free group..and I still have it!!
shelahz02/20/2022
The Tide Team
We're sorry this has been your experience, and we hope you're feeling better. Since safety is our top priority, we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. Also, a lot of thought goes into the design of our detergents to create features that we think you'll love. We did update this perfume system in September 2021 so that you can enjoy even more freshness. However, we do understand that preferences can vary, and we'll be sure to pass your comments along. As well, we'd like to gather some more details for our Safety Team. When you have a moment, please give us a call at (800) 879-8433.
02/22/2022
Changed the Scent
I’ve used Tide powder for years. I don’t love overpowering scents, and I find most liquid detergents (including Tide’s) are overpowering. The powder has always been fresh but light, it does the best cleaning job, and I like that it comes in cardboard packaging (rather than plastic). Bought a new box a week ago. The entire house smelled like it when I opened it. At first I thought it was just due to a new box. However, when I did the first loads I realized the scent had to have been changed. It’s overpowering and has an odd urine (ammonia??) note. Disappointed. I’m not sure what I will change to, but I can’t continue using Tide Powder.
CleanerMom02/20/2022
The Tide Team
Thanks for being such a great fan of our Tide powder detergent over the years. We're sorry to hear that this has been your experience with your most recent box, as we can assure you that Tide goes through many quality checks to ensure that you can enjoy the best possible results. We did update the perfume system for our Tide Original powder detergent in September 2021. It now features a freshness technology that provides a nice scent during laundry and more scent after the clothes have dried. We do understand that preferences can vary from person to person, so we'll be sure to pass your comments along to the rest of our team. We'd be happy to learn more about your experience and answer any questions you may have. When you have a chance, please give us a call at (800) 879-8433.
02/22/2022
Changed the scent
I LOVED LOVED LOVED the smell of powdered tide. This new scent is AWFUL. Please please please switch it back!!! The cleaning power and versatility of this product is unmatched but I will be forced to switch if you don’t go back to to original scent.
GoCleanCo CleaningArmy02/16/2022
The Tide Team
We're very sorry you don't love the improved scent of Tide. We appreciate your feedback and will definitely let our teams know you'd like the former scent to return. In the meantime, we think you may like the Tide Free & Gentle Powder. It's fragrance and dye free with the same great cleaning power you know and love. Call us at (800) 879-8433 if you have any questions, or if we can help you further.
02/16/2022
Was a loyal Tide user
I have been using tide for over 20 years and have been very happy with it. This new scent change is terrible. The detergent itself smells like cheap air freshener, but I have found that the clothes I have been washing in it have a foul odor when I remove them from my dresser to wear. I never had this problem with the old original Tide. My clean clothes smell sour and foul. Please bring back the old Tide.
megan_m02/15/2022
The Tide Team
-We'd like to keep a loyal Tide user such as yourself in the Tide family, Megan. We're very sorry you had that experience. Laundry detergent cannot cause your clothes to have a foul smell. There are several potential causes - infrequent use of a machine; a build-up of residue in your machine; incorrect product dosage (not enough product used can cause dirt build up in the machine); leaving clothes in the machine after washing; leaving dirty/sweaty clothes in the machine for a long period before washing; or drying in non ventilated areas.
To prevent malodor, regularly run a maintenance wash; don't overload the washer - wash smaller loads, especially for high absorbent items such as towels; use at least the recommended amount of detergent (more for large loads, very dirty clothing or if you have very hard water); remove items from the washer as soon as the cycle has been completed; do not allow wet clothes to remain in the drum for an extended period; start wash soon after putting the clothes in the machine; wash using the hottest water safe for your garments, according to the care label; keep the door of the washer slightly open when not in use; dry clothes in a dry and well ventilated room if drying indoors; and wait until fabrics are completely dry before putting them away.
We'd like to help you look into this further. When you get a moment, give us a call at (800) 879-8433. We're here to help.
02/15/2022
WHY call it original when it's reformulated?
The reformulation should have been called "New Tide WAY TOO STRONG Scent" and then people who wanted this feature could have it, and the rest of us could keep using the product we liked. I use it for cleaning (Go Clean Co. style) and am so disappointed to have lost my go-to product. Seriously, this new stuff burns your nose hairs off. You can't even keep it inside. Gross.
Chelsea in Canada02/14/2022
The Tide Team
Chelsea, we're very sorry you had this experience. We never want to disappoint a loyal fan such as yourself. Please know that your health and safety is very important to us, and our Tide is thoroughly tested to be safe when used as directed. We'd like to look into your product closer. When you get a moment, give us a call at (800) 879-8433. We're here to help.
02/15/2022
Terrible new scent
There scent is horrific ! I've never had a reaction to any detergent or fragrance in my life, but I do to this new tide fragrance! The scent is absolutely way too strong, how this passed testing I have no idea. It is disgusting. I shocked that a top company like this would change such a good product to such an awful one. Tide is losing customers fast unless they change it back
Ap202202/12/2022
The Tide Team
We're sorry that this has been your experience, and we hope you're feeling better. We can assure you that safety is our priority here at Tide, and all of our products have been thoroughly evaluated to be safe when used as directed. A lot of thought goes into the design of our products, and we upgraded this perfume system so that you can enjoy even more freshness. We do value this feedback, and we'll be sure to pass your comments along. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 879-8433 when you're able.
02/14/2022
New scent is very strong, similar to Gain
I have used for Tide for years. Disappointing that such an overpowering, new scent has been incorporated. If we don't get accustomed to it when this box runs out, we will have to look for alternatives.
GoBama02/07/2022
The Tide Team
We can't thank you enough for your years of loyalty. We want you to love your laundry every time you wash with Tide, so we're disappointed to hear this. While we completely understand that fragrance preferences and experiences are different for everyone, we'll make certain to tell our teams how you feel about the scent. We rely on consumer feedback, like yours, when making important decisions about our products, and we'll be certain to forward your comments onto our teams. In the meantime, we'd like to find a fragrance you enjoy, so when you have some time can you please reach out to us at (800) 879-8433?
02/11/2022
Scent stronger
I have been using Tide powder original for years. But the newest box I bought last month is so strong. After opening it, our whole house smelled and I had to put it in the garage for a week. Now using it I have tried using less (below line 1) and the smell is still too powerful. I now have to put the clothes through an extra rinse cycle and it is still leaves our clothes smelling like detergent. I am so disappointed! And I have a Costco sized box to get through.
Marie9902/07/2022
The Tide Team
We want you to have a great experience every time you wash with Tide, Marie, so we're disappointed to hear this. While we completely understand that fragrance preferences and experiences are different for everyone, we'll make certain to tell our teams how you feel about the scent. We rely on consumer feedback, like yours, when making important decisions about our products, and we'll be certain to forward your comments onto our teams. In the meantime, we'd like to make sure your laundry is left with a scent you enjoy, so when you have a chance please reach out to us at (800) 879-8433.
02/11/2022
Change the Scent! Let Us Use Tide Again
I’ve been using this product for five years, since having my first baby. It’s all I’ve used on kid laundry, and it has been a saviour for keeping cloth diapers clean. I’ve recommended the product to many moms. When I started seeing comments in the online mom groups with people complaining about a scent change I was worried, but thought maybe I just hadn’t noticed. Now I realize I was just still using the old kind. Opened my new box and did laundry this morning, when I returned mid cycle to do some folding, the scent in the room was so strong I got a headache and had to leave the room. I’m so disappointed. I know I could try switching to the free and gentle version, but third parties rank the cleaning power lower than others. So sad that I will probably have to switch. Please consider switching the scent back. No one uses tide because they love the scent, they use tide because they know it works, but if we can’t stand the smell, it feels like you’ve ruined a fantastic product.
Jitika02/04/2022
The Tide Team
We're very sorry this happened to you. Your health and safety are the most important things we consider at Tide, and our products are rigorously tested to be safe when used as directed. We would like to learn more about your experience. When you get a moment, could you give us a call at (800) 879-8433.
02/08/2022
New smell is gross!
Why change the scent? It's terrible, it gives me a headache and I won't be able to buy this anymore.
AshleyCO202/04/2022
The Tide Team
Ashley, we're very sorry you had this experience. Please know that your health and safety are our primary concern, and our products are thoroughly tested to be safe when used as directed. We'd like to learn more about your product and your experience. When you get a moment, give us a call at (800) 879-8433.
02/08/2022
Scent Change-Do NOT Like
The main reason I switched to using Tide was for the unique scent it had. The new scent is not the same. The old scent made me feel happy-now that is gone.
Beckymb402/02/2022
The Tide Team
We want you to love your laundry every time you wash with Tide, Becky. While we completely understand that fragrance preferences and experiences are different for everyone, we'll make certain to tell our teams how you feel about the scent. We rely on consumer feedback, like yours, when making important decisions about our products, and we'll be certain to forward your comments onto our teams. In the meantime, if you have any questions or would like some further help, please give us a call at (800) 879-8433.
02/04/2022
They've changed the smell
I've used Tide powder for about 50 years. It had a nice light clean scent to it. Now they have changed the scent, which is too perfumy and gives me a headache. I will now have to find a new laundry detergent to use. I don't understand why companies change something that has been working for years. Please, please, please switch back to the old light fresh, clean scent so I don't have to shop around for another detergent.
Janma02/02/2022
The Tide Team
It’s appreciated that you’ve been a longtime Tide fan, and we want you to be delighted with Tide, every time you open a new box. We're very sorry this scent is giving you a headache. Please know that your health and safety are the most important things we think about, and we test our product to ensure it's safe when used as directed. We want to learn more about your experience for our Product Safety Team. Please give our Tide Team a call at (800) 879-8433. We're here to help you.
02/04/2022
Scent Change
I will start by saying, my whole family has used Tide for over 30 years. Tide Original has been a comforting smell of home to me for as long as I can remember.
When Tide changed the scent of the liquid Tide Original a couple of years ago, I called customer service to complain. It was noxious, and way too potent, smelling up the entire house after a wash, even "when used as directed." The company thanked me for my feedback, and assured me I could still enjoy the old scent in Tide "mountain spring." I can't find this anywhere at the stores in my town. Also, this means the "Tide Original" smell is far from Original.
I was pleasantly surprised to find that the Tide Original powder was pretty close to the actual Original smell. We have happily used it since. I have always loved the effectiveness of Tide.
Until the last box we purchased about a month ago. The first wash I took out of the machine hit me in the face with the scent. It was like an air freshener in a public toilet, reminiscent of a urinal puck, complete with a hint of ammonia. I thought maybe something gross had gone through the wash in a kid's pocket, and caused a weird reaction. I washed the load again. It was worse.
We've tried to get through the box by cutting the "Tide Original" with powder Tide Free and Clear. The results fluctuate between an awful, sickly, overly-sweet candy scent, and the aforementioned puck. The laundry is so strong otherwise, we can't stand it.
This will unfortunately be my last box of Tide. I am fed up with changes to an "Original" formula I trusted, and now I have to wade through the market of detergents to find something that doesn't give us headaches.
Tide, please listen to customer feedback, and leave "Original" scent as original! If you want to change the formula to give the scent a boost, then market it seperately as "scent boosted"!
Janice47402/01/2022
The Tide Team
We never want to leave a loyal fan like yourself feeling disappointed, Janice. We’re very sorry hearing this has been the case more than once. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We'd like to learn more about your experience to further help. Please give us a call at (800) 879-8433.
02/04/2022
The fragrance is overpowering now
I am beyond disappointed. I have used Tide Powder for decades and always loved that the scent was fresh but not overwhelming as we tend to be sensitive to added fragrance. Well, I was horrified when I opened and used a new box of Tide that I had been buying all along. It is so strong and the scent lingers on the clothes that it is making us sick! I bought a new box thinking, hoping, it was fluke. Nope, same. Ugh- we won't be able to use Today anymore due to this significant change. I am so upset.
kst83101/24/2022
The Tide Team
-We're very sorry this happened to you. Please know that your family's health and safety are the most important things we think about, and our products are rigorously tested to be safe when used as directed. We would like to find out more about your experience and product. When you get a moment, please call us at (800) 879-8433,
01/25/2022
Missing the distinct Tide Original Scent
I wanted to switch back to tide powder as I have fond memories of the Original Scent my grandmother used to use. After purchasing and realizing the smell had changed, I did some digging around to find Tide changed their scent a couple years back. This new smell is awful. I’m switching back to Purex.
kllycvr01/24/2022
The Tide Team
We're very sorry you had this experience. While we completely understand that fragrance preferences and experiences are different for everyone, we'll make certain to tell our teams how you feel about the scent. If you're looking for a scent more like your memories, you may want to check out our Tide Mountain Spring scented detergents. If you have any questions, of if we can help you further, please give us a call at (800) 879-8433.
01/25/2022
Smell Changed
The smell is completely different! What happened?? I know hundreds of people on FB who say the same. Why change the product?
flfrench01/23/2022
The Tide Team
We did make some slight changes to the fragrance of our Tide Powder Detergents. Please know that we appreciate your feedback and will definitely tell our teams how you feel. Consumer input, like yours, is vital when we make future adjustments. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
01/24/2022
Scent changed
I am definitely not happy about the new scent to the powder form of tide. It’s way to strong. I used tide actilift for so long. Why did you have to change the smell. So disappointed. Please bring actilift back!!!! Can you let me know if there has been any changes in the liquid form of tide original as well.
Valsangels01/19/2022
The Tide Team
We're always looking for new ways to delight our consumers and to give them the best possible Tide products. We're very sorry you don't like the scent upgrade for our Tide Powder Detergent. We appreciate you letting us know, and will definitely forward your comments to our teams. It may help to know that the last change we made to Tide Original liquid was in 2019. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
01/19/2022
Scent
I was so sad when I opened a new box of the original tide and the scent has changed. I really don't like the new scent - it is far too overpowering as I am sensitive to smells. The old scent was just so good and now I will have to change to a different detergent,
sydneylitwin01/13/2022
The Tide Team
We want you to be delighted and happy with Tide, every time you open a new box. We're very sorry you don't like the scent upgrade. Please know that your health and safety are the most important things we think about, and we test our product to make sure it's safe when used as directed. We want to learn more about your experience for our Safety Teams. Please give us a call at (800) 879-8433. We're here to help you.
01/14/2022
Awful new formula
You have changed the formula in September of 2021, again, without letting the consumer know. The smell is SO OBNOXIOUS it makes the whole house stink. When you changed the formula years back it was bad enough but this is just ridiculous. WHAT is wrong with your "original" formula?
Miss Chris01/06/2022
The Tide Team
Miss Chris, we're sorry you're having this experience. We appreciate you letting us know about the scent changes that we've made. We rely on consumer feedback, like yours, when making important decisions about our products, and we'll be certain to forward your comments onto our teams. In the meantime, if you have any questions, or if we can help you further, give us a call at (800) 879-8433.
01/10/2022
Smell has changed
The original smell has changed! While I don’t mind it, I miss the old one! Something has changed!!
TaraB0501/03/2022
New Scent? It’s bad.
My family has used original scent, dry powder Tide detergent for as long as I can remember. It always smelled clean and fresh. I opened the last box to find it now smells extremely strong and more like Gain laundry detergent. I can’t stand it, and even lessening the amount used is not really doing much to weaken the overpowering smell. I don’t know why the company had to mess with a good thing. Disappointed after all these years and not sure what to try now. Please change it back. I can see others have noticed a change, too.
Jennifer7801/01/2022
The Tide Team
We never want to leave a loyal fan like yourself feeling disappointed, Jennifer, so we're sorry to hear this has been the case with the Tide Original Powder scent update. All of our products are thoroughly evaluated to make sure they are safe when used as directed, so we'd like to learn more about your experience to share with our Safety Team and help. Please give us a call at (800) 879-8433.
01/05/2022
Works great!
I use an older Maytag front loading washing machine. Similar to other front loaders that I've used, the washing machine developed that terrible musty smell despite regular cleaning of the door seal and leaving the door open when not in use to allow the interior to dry. Similarly, over time using liquid laundry detergent (not Tide) my towels developed a musty smell to the point that I was considering buying all new towels. After using Tide Original Powder for a few washes, I no longer experience the odor from the washing machine nor the towels. Thanks, Tide!
GAGs12/31/2021
Terrible smell
Been using tide original powder for probably 20 years. We have 4 kids and do laundry daily. Can't stand the new scent change have no choice but to switch to something else. Free and gentle does not clean the clothes as good. Lost a long time customer.
Kpole7812/28/2021
The Tide Team
Your long-time loyalty means the world to us, Kpole78. We're sorry for disappointing you with a scent change. We've added more surfactants to increase freshness on dry fabrics, so you'll have a longer lasting scent finish after the laundry has been dried. Please know your feedback is important to us, and we'll share it with the rest of our team. Give us a call if you'd like us to know more or if we can help with a recommendation: (800) 879-8433.
12/29/2021
Changed scent :(
I just opened a new box of Tide original powder and the scent has changed and is terrible! I hope that enough people complain and you go back to the original scent that we’ve all known and lived for years. The only thing different on the box is that it’s “clean dissolve” instead of “actilift crystals”. Please fix the smell!!!!
RachelH11/21/2021
The Tide Team
Hi Rachel. We're sorry this happened to you. We haven't changed the fragrance or any formulation of our Tide Laundry Detergent Powder. We'd like to dig into this to find out more about your product. When you get a moment, please give us a call at (800) 879-8433. We're here to help you.
11/22/2021
Died all the way
Died all the way always use it always well, even for mopping my floor it’s the best with some hot water
violetas1211/17/2021
If you’re a fan
If you’re a fan of #GoCleanCo then you know how magical powdered Tide is. It works so much better than liquid laundry detergent or the pods. The liquid laundry detergent is diluted with so much unnecessary water that it doesn’t have the same type of strength as powdered tide. It may seem old school but make the switch! Trust me! #BleachPrayLove
_nixon11/14/2021
I used this for
I used this for everything from clothes to toilets to floors. Good clean scent. Love this classic.
jennifera37911/10/2021
I use the stuff
I use the stuff all the time! I use it to clean my house and in laundry! It’s like magic in a box! I feel like there is not a stain this can’t get out! It’s always amazing to clean bathrooms, floors, shoes, I mean it you can use this for anything! I highly recommend using this!!
chelsead8610/31/2021
Powder tide is just
Powder tide is just as good as the liquid. I initially made the switch to be more environmentally friendly since there is no plastic. But I found that the powder was on average cheaper and stronger than the liquid. Works best in warm or hot and longer cycles, but I have done 30 minute delicate cycles with it and there was no residues on my clothes. I like to mix it with oxiclean for a really powerful presoak.
lotus_rates10/31/2021
Nice smell, keep my
Nice smell, keep my clothes clean and giving and nice final smell! I was using Ariel until I found this Tide brand
mariaa77910/30/2021
There is no better
There is no better clean than Tide clean. The smell has some what changed over to years in my opinion but the cleaning power is still unmatched.
jairekaa110/26/2021
This is one of
This is one of the best detergents ever and it’s probably the only one I use consistently. I also use this to clean the rest of my house thanks to Instagram and it’s definitely noticeable. This thing is a powerhouse when it comes to cleaning and laundry!
suelab110/24/2021
I use this for
I use this for laundry but I actually use it more often for cleaning! Follow @gocleanco on Instagram for all of her amazing tips!
A little sprinkle of this in some hot water and it works wonders on all your household cleaning!!
laurag52310/11/2021
Love this brand i
Love this brand i always repurchase and go back it makes my clothes feel so clean and i can tell the difference i alternate between this one and the powder version its affordable for the amount you get i would recommend.
yeseniagrod3009/28/2021
I use Tide with
I use Tide with my spin mop when I clean the floors! They always look so good! One product with more than one use;). This is a cleaning hack game changer!
vanessao10409/20/2021
I use tide powder
I use tide powder for everything except my kids laundry! Need to mop the floor? Tide powder! Need to clean the tub? Tide! Mix it with water and a little bleach and BOOM better than any other cleaning products. My laundry gets clean and the scent isn't too strong.
brittanya44e609/17/2021
Tide, a Firefighter's Friend
We used Tide around the firehouse for all kinds of things when I was a firefighter. They still do. I remember when we sanded down and then painted our 1971 Mack Ladder Truck (Ladder 26). The first thing we did, before we started sanding, was wash it with 140 degree water dosed with Tide Powdered Laundry Detergent. We used dish gloves to protect our hands from the hot water. We did our laundry in it too.
Tido09/15/2021
I use this for
I use this for way more than laundry. Mix in hot water with a little bleach and it is the best multi-purpose householder cleaner ever. Tubs, tile floors, walls, counters, etc it will clean anything! Cuts through kitchen grease easily!
melaniel13709/08/2021
We have been using
We have been using tide for a couple of years now. It makes the clothes clean sometimes and at times not too clean. I usually purchase the bucket one.
empresszee09/05/2021
Not only is it
Not only is it great for clothes but I use as a cleaner mixed with water and bleach all over my house.
sarahe23708/29/2021
This product has so
This product has so many uses. I love using it with bleach to clean my floors. Also great for cleaning ovens. I highly recommend this product to everyone.
jckjck198806/22/2021
I love using powder
I love using powder detergents and this is by far my favorite. The smell is amazing and lasts a long time. This is a product which I would definitely recommend. This product is very affordable so it’s amazing.
alexiat2106/15/2021
I recently came across
I recently came across the account for Go Clean Co on Instagram and have learned the wonders that is powder Tide. I’ve honestly never been a big fan of powdered laundry detergents but after learning of the enzymes that help really break down dirt and grime, I am a convert! And not just for laundry. Actually less for laundry and more for general cleaning. Check out their account for more info! Water, bleach, Tide will forever be a staple in my home. It is amazing what it can do for almost anything!
kaiceyw06/02/2021
Stinks
I don’t understand why my clothes smell so bad. This is something I would expect from a store brand detergent, not from tide
Jackie2205/14/2021
The Tide Team
Jackie, we're very sorry this is happening to you. We want you to love the clean and the freshness you get from our detergents. When a bad odor is left on your items, it's usually because the machine needs to be cleaned out. Proper care of your machine, which includes monthly clean outs with a Washing Machine Cleaner. It will also help if you remove clothes from the washer and dryer as soon as the cycle has been completed. You may even want to keep the door open between uses to allow the washer to air out. Please give us a call at (800) 879-8433 if we can help further or answer any questions.
05/15/2021
The BEST detergent for
The BEST detergent for tough stains and getting clothes clean! We use this for our son’s cloth diapers and it cleans so well and gets everything out!! Might be spendy, but it lasts a long time!
michelleb44105/06/2021
NOT the original scent that I remember
For years the smell of the original Tide was something that I always looked forward to. I finally am able to afford to buy Tide powder again only to find out it is NOT the same! I'll finish up the box that I just bought but will be switching to something else. So sad.
BK0428202104/29/2021
The Tide Team
Your loyalty means the world to us, so the last thing we want is for you to be disappointed! We appreciate your honest feedback about the scent, so we'll be sure to share it with our team. If you want to chat more about this, so we can help, just give us a call at: (800) 879-8433 when you get a chance!
04/29/2021
New "original"scent
New "original" scent. How can Original have a New smell. I have just in the last few months been able to buy the Original powder. I loved it. So fresh so clean .Covid 19 days ..I have had touse fowl STRONG FAKE smells like your competitors have. They were making me have headaches. TIDE was fresh and clean BUT NOT now. I willbuse my new box but will hang clothes outside to dry to air out the smell. Disappointed to say the least. Would have given TIDE Origianl a 5 ⭐ if the scent had stayed the same.
Janicemd1304/19/2021
HORRIBLE NEW BOX!
The new lipless box is a perfect example of penny wise, pound foolish. Because this new box basically exploded powder all over the place when I opened the it, I am now thinking it is time to reconsider Tide which I have used for decades, So while P
spaduano03/14/2021
The Tide Team
This certainly isn't what we expect, so we're disappointed to hear this. Quality is super important to us, and our ream has done lots of testing to make sure our detergent will reach you in perfect condition, so we'll be sure to share this with them. If you want to chat more about this, so we can help, just give us a call at: (800) 879-8433 when you get a chance! - The Tide Team
04/26/2021
HORRIBLE NEW BOX!
The new lipless box is a perfect example of penny wise, pound foolish. Because this new box basically exploded powder all over the place when I opened the it, I am now thinking it is time to reconsider Tide which I have used for decades, So while P
spaduano03/14/2021
The Tide Team
We're sorry to hear that a loyal Tide fan like you had this experience, since a lot of thought does go into the design of our products. We do heavily rely on feedback such as this, and we'll be sharing your comments along to the rest of our team. Your satisfaction means the world to us, and we'd be happy to look into this further for you. When you have a chance, please give us a call at (800) 879-8433.
03/15/2021
I use this for everything. Stains, carpet stains, floors, walls. It cuts through dirt like a champ.
emilyf19603/01/2021
This has been my same detergent for years. It gets the job done, and it leaves my clothes smelling fresh
02/28/2021
Ridiculous new box....
I’ve been using Tide Original he powder for years. In the past, you pull the tab around the top of the box to open, revealing a double layer of cardboard that nests when the box is closed (part of the inner layer stays with the box and the outer layer stays with the lid) - which allowed the box to seal and stay closed. The new box only has a single layer at the lid, so it doesn’t really close at all. It’s like an open beaked baby bird waiting for a worm. It is super annoying since the box is so full (which from a visual indicator of value seems awesome) it spills all over when you scoop detergent or shift the box on the counter (which is not so awesome):(. I want my old box back. I seriously considered doing a recycling bin dumpster dive to get my last box back to transfer the new soap to the old box. I didn’t, but it was a near thing. A week later I’m regretting my squeamishness....
SeriousAboutIt02/25/2021
The Tide Team
We're sorry that a loyal Tide fan like you isn't enjoying our new Tide powder detergent box, since a lot of thought does go into the design of our products. We did remove the inner carton liner for all sizes above 2.6 L in 2019, and we'll be sharing your thoughts regarding this change with the rest of our team. Your satisfaction means the world to us, so we'd be happy to learn more your experience and see how we can best help. Please feel free to give us a call at (800) 879-8433!
02/26/2021
This stuff is so much more convenient and efficient than liquid detergent! No mess from dripping soap, and you’re able to use much less than liquid soap.
amandav12602/24/2021
I use powder tide for everything!!! Cleans your clothes, your floors, counters, tubs, whatever!! Follow @gocleanco on iG
kelsified02/23/2021
As a member of the GoCleanCo Cleaning Army, I use powdered tide for everything. Laundry, washing the walls, everything. The smell is great, it gets all kinds of stains up from any surface and it lasts forever!
itsthegidge02/21/2021
Love this for cleaning! 1 tsp in a gallon of hot water and you’ve got yourself a GREAT cleaning solution! (Thanks, GoCleanCo!) Great for laundry and bonus...the smell is wonderful!
aflores02/20/2021
This is the best detergent hands down. I follow go clean Co and they reccomend this for seriously everything. It’s the only thing I can use for my boys clothes to keep them clean, bright and stain free!
kyleek602/09/2021
I don’t use this for laundry all that often but I do use it to clean everything in my house. GoCleanCo on Instagram taught me everything I know. #WaterBleachandTide
kelseycb1df02/05/2021
I’m old school and love this powder. A little goes a long ways and it has that great tide scent
kdelux02/04/2021
I exclusively buy Tide powder laundry detergent. I haven't bought other detergent in years. I use less than recommended, and my clothes always come out perfectly, always using cold water. I love that it's not only easier to deal with, it lasts longer because of the size, and it's a greener option because the container is cardboard instead of plastic. I will continue to buy Tide detergent!
posesqueen02/04/2021
I switched to powder when I started doing cloth diapers and never switched back because I feel it gives a much better cleaning job than others!
samanthagrl802/04/2021
The amount of cleaning you can do with tide powder is mind blowing - not just for laundry! Highly recommend following GoCleanCo on Ig for suggestions but works fantastic on clothes, floors, walls - you name it!
smrandall02/04/2021
Once I saw GoCleanCo on Instagram I had to buy Tide! This stuff is magical! It gets ride of stains off of everything! I use it to clean everything around the house too! I love the smell and the price is great too!
samantham9e5602/04/2021
Always stick to the same product, for decades. I like the powder, because it seems like my clothes don’t have a film on those. Maybe it’s just my imagination, but I like the clean from the powder better.
hebf57702/01/2021
New towels ruined and a few clothes items as well
I’ve been using Tide powder for about 7 months now. This last box I purchased with acti lift must have been very potent that it left bleach spots all over my new towels and on a few clothes items.
dg7501/29/2021
The Tide Team
This certainly isn't the experience we'd like a loyal Tide fan like you to have, since our products are designed to provide your items with a superior clean. We can assure that our products shouldn't cause any bleaching if the items were washed according to the care instructions, and the instructions on the package were followed. As well, no detergents on the market can completely remove color, so this color loss was most likely caused by bleach. If you used bleach in a previous load, some may have remained in the washer. Even if you don't use bleach, other products in your home contain bleaching agents, such as certain toothpastes, acne treatments, and hair dyes. Your satisfaction means everything to us, so we'd be happy to look into this further for you and see how we can best help! When you have a moment, please give us a call at (800) 879-8433.
01/29/2021
Best detergent ever!!! I don’t know why it took me so long so try but omg I’ll never go back. Tide is great for clothing, and cleaning @gocleanco for life!!! If you know you know if not check them out on Instagram!
catv501/28/2021
Tide Original Powder is one of the most used cleaning agents in our house at this point. We use it not only for laundry, but for mopping the floors, and cleaning other upholstered items. It is a very affordable option for the various uses it provides and for the efficiency. I would highly recommend it to anyone looking for a new detergent or cleaning option.
leew01/15/2021
Nothing is better than Tide Powder
I have been washing my family's clothes for twenty-five (25) years. I have tried almost every premium laundry detergent. While others are good, Tide Powder is the best cleaner and leaves a fresh fragrance. P & G cannot improve on perfection.
PikeBishop01/11/2021
I’ve gone back to the old fashioned powder detergent. I’ve noticed our clothes are cleaner without all the thickeners that are put into the liquid. I just think the powder works better. My only complaint is that it doesn’t dissolve well in cold water and I would like that to be an option for some items.
amberf12101/10/2021
This is amazing! Not only does this leave my clothes smelling great and clean, it can also be used to clean household items! I mix it with some warm water and it can clean anything from stove tops to sneakers. Add some bleach and you can make your floors sparkling!
meganm44001/08/2021
We cloth diaper so having a detergent that can actually get the clothes clean is important. With tide powder it lasts a long time and it cleans well.
stephanephelus01/06/2021
This is the literal best. There are so many uses for powdered Tide! I obviously use it in my laundry, I also use it to clean my shower!
areese01/05/2021
I am the biggest fan of tide and of powder detergent so it’s fail proof to combine them! This has been my go to detergent for the past year and for the price you get a ton of loads!
tabithagc48212/14/2020
I have tried all kinds of different laundry detergent. Where we live the water is very hard has a lot of phosphorus in it. Using original tide my clothes don’t look as dingy and come out clean. Even my husband’s greasy work clothes come out clean.
member-d869111/27/2020
I use this tide powder to clean my entire house! Thanks to one Instagram account during quarantine I changed my entire cleaning routine.
ashleyn23311/23/2020
Nothing like Tide
Just started using the powder again after like 20 years. The scent seems to be the true original scent. It does a great job cleaning. Tide is the best.
LarryBearUSA11/09/2020
This is my favorite laundry detergent. I not only use it as detergent, but I also use it as an all purple cleaner. This is an affordable product and lasts a long time. I love the smell and the way it cleans.
samanthairene10/21/2020
Powder detergent beats liquid, hands down.
In my experience, tide powder is the best. The only use I have for the liquid, is to pretreat oily spots. So, pods are out. I only wish there were single usage packaging. Husband and grandkids, you know...
I DO, repackage my powder into big ziplock bags, which I then place in the original carton. Less lumpy that way. AND, I measure out exactly how much is meant by the lines in the stupid scoops. (It differs by The “type” of tide... sigh). I then use a two tablespoon scoop to measure out the correct amount for my loads. OTHERWISE, I use too much, and it doesn’t rinse out properly.
Even with all of that finagling, Tide powder is still (hands down) the best at cleaning my laundry!
Rvs110/19/2020
I use cloth diapers for my son since he was 2 months old. After some trial and error with other detergents, I decided to try Tide. The enzymes in this detergent ensure that all of the poop and urine residue actually washes out. I have also noticed the powder works amazing on removing stains from all of our clothes.
janirea09/27/2020
Love this stuff! First off if you don’t follow gocleanco on Instagram do it now! She shows you all the ways to use this stuff! My personal favorite is cleaning the walls, sounds crazy but it works amazing!!! Also leaves the whole house smelling fresh and like you did laundry all did haha
kelseyf1609/16/2020
I purchase this particularly for use on cloth diapers. It’s very effective at cleaning and the powder formula rinses very cleanly. It smells nice and fresh, but not overwhelming.
amyr808/28/2020
I recently purchased tide again because I’m going to be cloth diapering with this child. I fell in love again, I forgot how great the cleaning power is, it smells fantastic. It’s more expensive but I feel you don’t need to use as much as cheaper brands.
shannond958408/22/2020