don't use in HE washer
Pods don't fully dissolve, regardless of water temperature. Plastic sticks to clothing, which requires soaking to remove. Did not have this problem before "New Look." I will not buy again.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
10/31/2020
We're very sorry you had this experience. The good news is that the residue left behind is completely water-soluble; just soak the garment in water overnight and wash the next day in no detergent. We noticed you said you have an HE machine. Make sure you throw the PODS™ into the washer before you add the clothes. This allows them to come into contact with the most water, dissolve and distribute effectively. Also, try not to overload your machine with too large a load or too many absorbent items. GIve us a call at (800) 879-8433 if we can help you further or if you have any questions. We're here for you.
Don’t dissolve
For every wash I use one of these in, I have to rewash one pice of clothing. The pod does not dissolve entirely and then gets thrown into the dryer. I then find it stuck to a piece of clothing all gooey. Will not buy again. I’ll find something else.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
10/21/2020
We're very sorry you had that experience, Jlpaez3. When you do your laundry, make sure to throw the PODS™ to on the bottom, back of the washing machine drum, before you add any items to be washed. This will allow the PODS™ to come into contact with the water required to dissolve and distribute the detergent. It is also very helpful to know over load the washer or wash too many absorbent items in one load. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433. We're here for you.
Don't stop making these!!
I am so glad I tried the odor rescue pods! These are the only thing that will take out armpit smells out of our gym clothes and my husband's work shirts! Also, having an elderly dog who had a lot of accidents these were lifesavers at getting the urine smell out!
Recommend Product
Originally Posted On
tide.com
Doesn't always dissolve
I have been using these for awhile. The issue I have is that they don't always dissolve and I have to rewash clothes and sheets. Not very economical when I have to run washing machine and dryer again.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
07/31/2020
We're very sorry you're having this experience. Make sure your adding your Tide Rescue pacs to the washing machine before you add in the items that are being washed. This will allow them to come into enough contact with water to dissolve and distribute properly. Also, don't overload the washer or wash too many absorbent items in one load. If you have any questions, please give us a call at (800) 879-8433.
GailAH
*Your Location
Mississippi
Poor replacement
If really committed to providing the best performance and optimizing customer experience, please stop making excuses, listen to your loyal customers & bring back the excellent old boost formula!
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
07/02/2019
While we're sorry to hear that you're not a fan of our updated formula, Gail, rest assured that we're letting our team know you'd like to see some changes made. If you ever have any questions or concerns, always feel free to give us a call at (800) 879-8433.
I really wanted to like this product. 😐
Works great! clothes smell great, BUT the coating doesn't dissolve. Every load I have one thing that the coating sticks to (and yes, I put it in first and don’t overload the washer) too messy.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
06/10/2019
That isn't the experience we want you to have, Steph, and it sounds like you're doing everything right so we'd like to take a look into the bag that you're using so that we can try to help. Please give us a call at (800) 879-8433.