Doesn't always dissolve
I have been using these for awhile. The issue I have is that they don't always dissolve and I have to rewash clothes and sheets. Not very economical when I have to run washing machine and dryer again.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
07/31/2020
We're very sorry you're having this experience. Make sure your adding your Tide Rescue pacs to the washing machine before you add in the items that are being washed. This will allow them to come into enough contact with water to dissolve and distribute properly. Also, don't overload the washer or wash too many absorbent items in one load. If you have any questions, please give us a call at (800) 879-8433.
GailAH
*Your Location
Mississippi
Poor replacement
If really committed to providing the best performance and optimizing customer experience, please stop making excuses, listen to your loyal customers & bring back the excellent old boost formula!
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
07/02/2019
While we're sorry to hear that you're not a fan of our updated formula, Gail, rest assured that we're letting our team know you'd like to see some changes made. If you ever have any questions or concerns, always feel free to give us a call at (800) 879-8433.
I really wanted to like this product. 😐
Works great! clothes smell great, BUT the coating doesn't dissolve. Every load I have one thing that the coating sticks to (and yes, I put it in first and don’t overload the washer) too messy.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
06/10/2019
That isn't the experience we want you to have, Steph, and it sounds like you're doing everything right so we'd like to take a look into the bag that you're using so that we can try to help. Please give us a call at (800) 879-8433.
Doesn't dissolve during wash
The outside casing doesn't dissolve and leaves a mess on clothing. I had to re-wash some items
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
05/16/2019
We're very sorry to hear this, Lynn, but we're here to help! This can sometimes happen if the pacs aren't exposed to enough water, so we always recommend adding them to the drum of your washer before any of your laundry and making sure not to overfill it. If you do notice any residue, simply soak the affected garment overnight and then wash again with no detergent on the hottest water recommended by the item's care label. Let us know how it goes and give us a call at (800) 879-8433!
Mike1954
*Your Location
Bakersfield, CA
Do not use in HE front load washing machines
The plastic surrounding the pod does not dissolve completely and when transferred to the dryer glues material together. It took three tries to identify what was happening.
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
04/24/2019
We understand your frustration, Mike. Our RESCUE pacs should dissolve fully in every wash. For best results, be sure to add them to your washer before adding the clothes, and choose a cycle that allows them to move freely through the drum. Because they're fully water-soluble, rewashing your items in the hottest water safe for the fabric should restore them. So we can get you back to the easy clean you deserve with our products, please call us at (800) 879-8433 when you have a moment.
old ones with orange swirl were better
the og formula w/the orange swirl were the best! clothes had never been cleaner. got rid of any stink! new white powder only have no smell, they do nothing special, not worth the $. BRING BACK THE OG!
Not Recommend Product
Originally Posted On
tide.com
Tide
The Tide Team
02/25/2019
While we did remove the liquid from our RESCUE pacs a couple of years ago, we're confident that alongside your favorite Tide detergent, these little pacs will help tackle tough odors! We can't promise that we'll bring back the old formula, but we're always looking to improve your TIde experience. We've let the team know that you'd like us to bring back that orange swirl. In the meantime, we'd like to help you get your clothes clean and fresh. So we can learn more about your routine and help further, please give us a call at (800) 879-8433.